Applying for a permit

1. Create an account: Set up an account to access our online Development and Business Portal. This will allow you to manage your application and track its progress.

2. Submit your application: Log in to the Development and Business Portal and click the “Add New Permit” button to begin your application. Follow the steps to enter the required information, download the necessary documents, and pay the applicable fee.

apply for a building permit

3. Pre-screen review: After submitting your application and paying the fees, the City will start a pre-screen review to ensure the required documentation has been submitted to ensure the building permit application is a complete application and deemed on-the-clock.

4. Pre-screen corrections: If additional information is needed, you’ll receive an email with details on the required corrections. Make sure to address these corrections to keep your application moving forward.

5. Application acceptance: Once you’ve completed all necessary corrections, the City will begin a full review of your building permit application. Applications are subject to maximum legislative timelines depending on the type of project. These timelines can be 10-Day, 15-Day, 20-Day or 30-Day, the requirements are within the Ontario Building Code.

6. Department review: Your application will be sent to relevant review groups to ensure it meets the Ontario Building Code, London’s zoning by-law, and other applicable standards. 

7. Revisions: If the review groups need more information or revised documents, you’ll get an email with instructions. Send any revised documents to revisions@london.ca.

8. Permit issued: Once approved, you’ll receive an email with your permit card and approved drawings. You’re all set to begin your project! Keep your permit card and approved drawings on site and start scheduling inspections.