COVID-19
City facilities including City Hall are closed to the public. Many services will remain available, but changes have been made to reduce the need for people to leave their home to access services.
Contact us
Frequently Called Numbers
For general information, or for service inquiries, please use the information below.
Report common issues such as potholes, garbage collection, slippery condition, flooding and more on our Service London Portal.
Building Division - Artitectural/structural review; building permits
Tel: 519-661-4555
Councillors Office - General inquiries
Tel: 519 661-5095
Fire – Non Emergency, Backyard fires, open air burning
Tel: 519-661-4565
Tel: After Hours: 519-661-5615
Flooding - basement flooding, road flooding, yard flooding, sewer issues
Monday to Friday 8:30 to 4:30
Tel: 519-661-4570
After Hours for urgent matters: 519-661-4965
Ontario Works - General inquiries
Ontario Works - General inquiries
Tel: 519-661-4520
Ontario Works - Rescheduling Verification Appointments
Tel: 519-661-4807
Parks maintenance and forestry issues within City parks
The public can identify maintenance issues that need to be addressed such as safety issues, debris blocking pedestrian/cycling pathways and litter.
Tel: 519-661-4570
es@london.ca
After Hours for urgent matters: 519-661-4965
Parking regulations, enforcement, illegally parked vehicles
Tel: 519-661-4537
After Hours: 519-661-4965
Recreation Programs/Spectrum - Recreation and Parks
General inquiries; Spectrum recreation program inquiries; registrations for recreation classes/courses; community centres & recreational facility rentals
Tel: 519-661-5575
Roads and sidewalk maintenance and construction
Potholes and other road hazards, road construction, construction maintenance, road and sidewalk repairs, sign maintenance, snow removal, street sweeping & flushing; parks maintenance, catch basins & culverts, storm water management
Tel: 519-661-4570
After Hours for urgent matters: 519-661-4965
Snow clearing
The City has standards for snow clearing and asks the public to refrain from calling until after snow clearing operations has been able to reasonably complete the necessary work.
Tel: 519-661-4570
After Hours for urgent matters: 519-661-4965
Taxes
Property, commercial, industrial & multi-residential; inquiries and pre-authorized tax payments
Tel: 519-661-4540
Water – Operations/Engineering
Report an urgent/emergency water problem such as no water, a main break or a water meter leak.
Tel: 519-661-4739
For water billing inquiries, please contact London Hydro’s Customer Service at 519-661-5503
For non-urgent and general water inquiries, please email water@london.ca
Last modified:Thursday, December 03, 2020