Contact us

Frequently Called Numbers

For general information, or for service inquiries, please use the information below.

Report common issues such as potholes, garbage collection, slippery condition, flooding and more on our Service London Portal. 

Service London Portal

Building Division - Architectural/structural review; building permits

Tel: 519-661-4555

building@london.ca

Bylaws - Untidy properties, noise complaints, enforcement

Tel: 519-661-4660

Staff are available by phone between 8:30 AM until 4:30 PM for bylaw complaints. All other enquiries outside these hours should be emailed to enforcement@london.ca or use the Service London Portal to submit a concern with a rental unit or building.

Councillors Office - General inquiries

Tel: 519 661-5095

Members of Council

2022 – 2026 London City Council

NameTelephone

Mayor Josh Morgan

mayor@london.ca

519 661-2489,

extension 4920

Ward 1 Councillor Hadleigh McAlister

hmcalister@london.ca

(SPPC, CSC, AC)

519 661-2489,

extension 4001

Cell: 226-219-9371

Ward 2 Councillor Shawn Lewis

slewis@london.ca 

(SPPC)

519-661-2489,

extension 4002

Cell: 226-219-7038

Ward 3 Councillor Peter Cuddy

pcuddy@london.ca

(SPPC)

519-661-2489,

extension 4003

Cell:  226-448-0467

Ward 4 Councillor Susan Stevenson

sstevenson@london.ca 

(SPPC)

519-661-2489,

extension 4004

Cell: 226-559-1493

Ward 5 Councillor Jerry Pribil

jpribil@london.ca

(SPPC)

519-661-2489, 

extension 4005

Cell: 226-559-3604

Ward 6 Councillor Sam Trosow

strosow@london.ca

(SPPC)

519-661-2489

extension 4006

Cell: 226-577-3607

Ward 7 Councillor Corrine Rahman

crahman@london.ca

(SPPC)

519-661-2489, 

extension 4007

Cell: 226-577-3774

Ward 8 Councillor Steve Lehman

slehman@london.ca

(SPPC)

519-661-2489, 

extension 4008

Cell: 226-219-7014

Ward 9 Councillor Anna Hopkins

ahopkins@london.ca

(SPPC)

519-661-2489, 

extension 4009

Cell: 226-927-0439

Ward 10 Councillor Paul Van Meerbergen

pvanmeerbergen@london.ca

(SPPC)

519-661-2489, 

extension 4010

Cell: 519-200-4253

Ward 11 Councillor Skylar Franke

sfranke@london.ca

(SPPC)

519-661-2489, 

extension 4011

Cell: 548-388-6303

Ward 12 Councillor Elizabeth Peloza

epeloza@london.ca

(SPPC)

519-661-2489, 

extension 4012

Cell: 519-200-4987

Ward 13 Councillor David Ferreira

dferreira@london.ca

(SPPC)

519-661-2489, 

extension 4013

Cell: 226-688-8930

Ward 14 Councillor Steven Hillier

shillier@london.ca

(SPPC)

519-661-2489, 

extension 4014

Cell: 226-688-7422

CWC – Civic Works Committee

CPSC – Community and Protective Services Committee

CSC – Corporate Services Committee

PEC – Planning and Environment Committee

SPPC – Strategic Priorities and Policy Committee

AC – Audit Committee

© - Committee Chair

Elections Office

Tel:  519-661-4535

elections@london.ca

Fire – Non Emergency, Backyard fires, open air burning

Tel: 519-661-4565

Tel: After Hours: Contact the London Fire Department non-emergency line after 4:30 PM with concerns: 519-661-5615

fireforms@london.ca

Flooding - basement flooding, road flooding, yard flooding, sewer issues

Monday to Friday 8:30 a.m. to 4:30 p.m.

Tel:  519-661-4570

After Hours for urgent matters:  519-661-4965

Use the Service London Portal to report flooding on private property (basement and yard service), and sewer-related issues.

Forestry calls for City trees along streets and parks

Tel: 519-661-5783

trees@london.ca

Green Bin, Garbage, Yard Waste, Recycling, and Bulk Item Pickup booking requests

Tel: 519-661-4570

service@london.ca

Call Service London between 8:30 AM to 4:30 PM during week days, or use the Service London Portal to schedule a pick-up for large furniture and bulky items (5 business days in advance), missed collection, and other general enquiries.

Report Graffiti 

Tel: 519-661-4570

enforcement@london.ca 

Call Service London between 8:30 AM to 4:30 PM during weekdays, or use the Service London Portal to request removal of graffiti on a Road or Sidewalk or in a Park.

Report Needles on Public Property

Please visit the Service London portal to report needles, or contact Dispatch at 519-661-4965. This phone number is answered 24 hours / day, 7 days / week.

Licences - Business / taxi & limo /rental unit licences

Tel: 519-930-3515

licensing@london.ca

Ontario Works - General inquiries

Ontario Works - General inquiries

Tel: 519-661-4520

socialservices@london.ca

Ontario Works - Rescheduling Verification Appointments

Tel: 519-661-4807

Parks maintenance / concerns

The public can identify maintenance issues that need to be addressed such as safety issues, debris blocking pedestrian/cycling pathways and litter.

Tel: 519-661-4570

service@london.ca

After Hours for urgent matters:  519-661-4965

Use the Service London Portal to submit these issues within a park or playground space.

Parking regulations, enforcement, illegally parked vehicles

Tel: 519-661-4537

After Hours: 519-661-4965

ParkingEnforcement@london.ca

Planning - General inquiries

Tel: 519-930-3500

plandev@london.ca

Provincial Offences - Court Administration

Tel:  519-661-1882

POAAdmin@london.ca

Recreation programs and facility rentals

General inquiries; recreation program inquiries;  recreational facility rentals.

519-661-5575

recreation@london.ca

Roads and sidewalk maintenance and construction

Potholes and other road hazards, road construction, construction maintenance, road and sidewalk repairs, sign maintenance, snow removal, street sweeping & flushing; parks maintenance, catch basins & culverts, storm water management.

These can also be reported using the Service London Portal for Road or Sidewalk or Sewer-Related issues.

Tel: 519-661-4570

service@london.ca

After Hours for urgent matters:  519-661-4965

Snow clearing

The City has standards for snow clearing and asks the public to refrain from calling until after snow clearing operations has been able to reasonably complete the necessary work.

Tel: 519-661-4570

service@london.ca

After Hours for urgent matters:  519-661-4965

Taxes

Property, commercial, industrial & multi-residential; inquiries and pre-authorized tax payments

Tel: 519-661-4540

taxoffice@london.ca

Water – Operations/Engineering

Report an urgent/emergency water problem such as no water, a main break or a water meter leak.

Tel: 519-661-4739

For water billing inquiries, please contact London Hydro’s Customer Service at 519-661-5503

For non-urgent and general water inquiries, please email water@london.ca


Zoning - General inquiries

Tel: 519-930-3510

zoning@london.ca  

 

 

 

 

Last modified:Wednesday, July 24, 2024