Contact us

Frequently Called Numbers

For general information, or for service inquiries, please use the information below.

Report common issues such as potholes, garbage collection, slippery condition, flooding and more on our Service London Portal. 

Service London Portal

Building Division - Artitectural/structural review; building permits

Tel: 519-661-4555

building@london.ca

Bylaws - Untidy properties, noise complaints, enforcement

Tel: 519-661-4660

enforcement@london.ca

Councillors Office - General inquiries

Tel: 519 661-5095

Elections Office

Tel:  519-661-4535

elections@london.ca

Fire – Non Emergency, Backyard fires, open air burning

Tel: 519-661-4565

Tel: After Hours: 519-661-5615

fireforms@london.ca

Flooding - basement flooding, road flooding, yard flooding, sewer issues

Monday to Friday 8:30 to 4:30

Tel:  519-661-4570

After Hours for urgent matters:  519-661-4965

Forestry calls for City trees along streets

Tel: 519-661-5783

trees@london.ca

Garbage, Recycling - General inquiries

Tel: 519-661-4570

es@london.ca

Report Graffiti 

Tel: 519-661-4570

tag@london.ca

Licences - Business / taxi & limo /rental unit licences

Tel: 519-930-3515

licensing@london.ca

Ontario Works - General inquiries

Ontario Works - General inquiries

Tel: 519-661-4520

socialservices@london.ca

Ontario Works - Rescheduling Verification Appointments

Tel: 519-661-4807

Parks maintenance and forestry issues within City parks

The public can identify maintenance issues that need to be addressed such as safety issues, debris blocking pedestrian/cycling pathways and litter.

Tel: 519-661-4570

es@london.ca

After Hours for urgent matters:  519-661-4965

Parking regulations, enforcement, illegally parked vehicles

Tel: 519-661-4537

After Hours: 519-661-4965

ParkingEnforcement@london.ca

Provincial Offences - Court Administration

Tel:  519-661-1882

POAAdmin@london.ca

Recreation Programs/Spectrum - Recreation and Parks

General inquiries; Spectrum recreation program inquiries; registrations for recreation classes/courses; community centres & recreational facility rentals

Tel: 519-661-5575

recreation@london.ca

Roads and sidewalk maintenance and construction

Potholes and other road hazards, road construction, construction maintenance, road and sidewalk repairs, sign maintenance, snow removal, street sweeping & flushing; parks maintenance, catch basins & culverts, storm water management

Tel: 519-661-4570

es@london.ca

After Hours for urgent matters:  519-661-4965

Snow clearing

The City has standards for snow clearing and asks the public to refrain from calling until after snow clearing operations has been able to reasonably complete the necessary work.

Tel: 519-661-4570

es@london.ca

After Hours for urgent matters:  519-661-4965

Taxes

Property, commercial, industrial & multi-residential; inquiries and pre-authorized tax payments

Tel: 519-661-4540

taxoffice@london.ca

Water – Operations/Engineering

Report an urgent/emergency water problem such as no water, a main break or a water meter leak.

Tel: 519-661-4739

For water billing inquiries, please contact London Hydro’s Customer Service at 519-661-5503

For non-urgent and general water inquiries, please email water@london.ca

Zoning - General inquiries

Tel: 519-930-3510

zoning@london.ca  

 

Last modified:Tuesday, October 06, 2020