COVID-19
London is now in Step 3 of the Provincial Roadmap to Reopen. In alignment with Step 3, the City of London has expanded additional in-person City services in accordance with the new regulations.
Contact us
Frequently Called Numbers
For general information, or for service inquiries, please use the information below.
Report common issues such as potholes, garbage collection, slippery condition, flooding and more on our Service London Portal.
Building Division - Artitectural/structural review; building permits
Tel: 519-661-4555
Councillors Office - General inquiries
Tel: 519 661-5095
Members of Council
2018 – 2022 London City Council
| Name | Telephone |
|
Mayor Ed Holder (SPPC) |
519 661-2489, extension 4920 |
|
Ward 1 Councillor Michael van Holst (SPPC, CSC, AC) |
519 661-2489, extension 4001 Cell: 226-919-7631 |
|
Ward 2 Councillor Shawn Lewis (SPPC, PEC, CPSC) |
519-661-2489, extension 4002 Cell: 226-219-7038 |
|
Ward 3 Councillor Mo Salih (SPPC, CPSC) |
519-661-2489, extension 4003 |
|
Ward 4 Councillor Jesse Helmer (SPPC, CWC, CPSC ©, AC) |
519-661-2489, extension 4004 Cell: 226-926-9063 |
|
Ward 5 Councillor Maureen Cassidy (SPPC, CWC, CSC ©) |
519-661-2489, extension 4005 Cell: 226-927-0283 |
|
Ward 6 Councillor Phil Squire (SPPC, PEC ©) |
519-661-2489, extension 4006 Cell: 226-927-1835 |
|
Ward 7 Councillor Josh Morgan (SPPC, CSC, AC ©) |
519-661-2489, extension 4007 Cell: 226-927-0395 |
|
Ward 8 Councillor Steve Lehman (SPPC, PEC) |
519-661-2489, extension 4008 Cell: 226-219-7014 |
|
Ward 9 Councillor Anna Hopkins (SPPC, PEC) |
519-661-2489, extension 4009 Cell: 226-927-0439 |
|
Ward 10 Councillor Paul Van Meerbergen (SPPC, CWC) |
519-661-2489, extension 4010 Cell: 519-200-4253 |
|
Ward 11 Councillor Stephen Turner (SPPC, CWC, AC) |
519-661-2489, extension 4011 Cell: 226-927-0765 |
|
Ward 12 Councillor Elizabeth Peloza (SPPC, CWC ©, CPSC) |
519-661-2489, extension 4012 Cell: 519-200-4987 |
|
Ward 13 Councillor Arielle Kayabaga (SPPC, CPSC, CSC) |
519-661-2489, extension 4013 Cell: 519-619-6893 |
|
Ward 14 Councillor Steven Hillier (SPPC, PEC, CPSC) |
519-661-2489, extension 4014 Cell: 226-688-7422 |
CWC – Civic Works Committee
CPSC – Community and Protective Services Committee
CSC – Corporate Services Committee
PEC – Planning and Environment Committee
SPPC – Strategic Priorities and Policy Committee
AC – Audit Committee
© - Committee Chair
Fire – Non Emergency, Backyard fires, open air burning
Tel: 519-661-4565
Tel: After Hours: 519-661-5615
Flooding - basement flooding, road flooding, yard flooding, sewer issues
Monday to Friday 8:30 to 4:30
Tel: 519-661-4570
After Hours for urgent matters: 519-661-4965
Ontario Works - General inquiries
Ontario Works - General inquiries
Tel: 519-661-4520
Ontario Works - Rescheduling Verification Appointments
Tel: 519-661-4807
Parks maintenance and forestry issues within City parks
The public can identify maintenance issues that need to be addressed such as safety issues, debris blocking pedestrian/cycling pathways and litter.
Tel: 519-661-4570
After Hours for urgent matters: 519-661-4965
Parking regulations, enforcement, illegally parked vehicles
Tel: 519-661-4537
After Hours: 519-661-4965
Recreation Programs/Spectrum - Recreation and Parks
General inquiries; Spectrum recreation program inquiries; registrations for recreation classes/courses; community centres & recreational facility rentals
Tel: 519-661-5575
Roads and sidewalk maintenance and construction
Potholes and other road hazards, road construction, construction maintenance, road and sidewalk repairs, sign maintenance, snow removal, street sweeping & flushing; parks maintenance, catch basins & culverts, storm water management.
These can also be reported using the Service London Portal.
Tel: 519-661-4570
After Hours for urgent matters: 519-661-4965
Snow clearing
The City has standards for snow clearing and asks the public to refrain from calling until after snow clearing operations has been able to reasonably complete the necessary work.
Tel: 519-661-4570
After Hours for urgent matters: 519-661-4965
Taxes
Property, commercial, industrial & multi-residential; inquiries and pre-authorized tax payments
Tel: 519-661-4540
Water – Operations/Engineering
Report an urgent/emergency water problem such as no water, a main break or a water meter leak.
Tel: 519-661-4739
For water billing inquiries, please contact London Hydro’s Customer Service at 519-661-5503
For non-urgent and general water inquiries, please email water@london.ca
Last modified:Friday, July 30, 2021