Property Taxes

How Are My Property Taxes Calculated?

There are a number of factors that go into determining your yearly City of London property tax rate, including:

  • The Multi-Year Budget, which features funding for City of London services;
  • Provincial taxes determined by the Government to fund educations; and
  • Your MPAC property assessment.

When Are My Property Taxes Due?

 Your tax bill and attached remittance stubs show the remaining tax installments and their due dates.

Please check the back of your tax bill for information on penalties and charges that apply to late payments. Property owners using the City's Pre-Authorized Payment Plan will receive a statement showing automatic withdrawal dates and amounts.

COVID19 Update:   As a result of emergency orders put in place by the Ontario government to stop the spread of COVID-19, regular due dates for final 2020 property tax installments have been delayed.  Withdrawal dates for property owners on the City's Pre-Authorized Payment Plan have also been delayed to the revised dates indicated on their payment plan statements.

Property Tax Payment Options

There are several options for paying your property taxes, however; using the City of London's Pre-Authorized Payment Plan means eliminating the chore of writing cheques and ensuring your payment reaches City Hall by the due date. You'll never have to worry about remembering to make a payment or worry about finding a stamp.

Pre-Authorized Payment Plan
How do I enroll in the Pre-Authorized Payment Plan?

Once you fill out the Pre-Authorized Tax Payment Plan Authorization Agreement form & send it and a void cheque, payments will be deducted from your bank account on the last business day of the month. There is no service charges or fees for enrolling in the plan.

Please note that if you own more than one property, a separate Authorization Agreement (make an link to PDF) is required for each property.

In order to participate in the pre-authorized payment plan, all taxes must be fully paid to date.

Please send your Pre-Authorized Tax Payment Plan Authorization Agreement​​​and void cheque to:

Finance, City of London, Room 407  300 Dufferin Ave.

PO Box 5256                                                                                               

London, ON N6A 5M6                                                                                                                   

Fax: 519-661-6518 – Attention: Transfer Clerk                                                                 

Email: taxoffice@london.ca

How does the plan work?

Once enrolled, payments will be deducted from your bank account on the last business day of the month. They payments will be taken over 10 months – January to October – and cover the interim and final tax bills.

It is important to note that there are NO payments in November or December and the program automatically starts again the following January. Supplementary taxes for new construction or improvements will not be covered by the Pre-Authorized Payment Plan and must be paid separately.

When can I sign up for the pre-authorized payment plan?

There are several start dates to the pre-authorized payment plan, however if you miss one of the plan’s start up dates, noted below, you will be required to pay your regular tax installments until the next start up date.

To start your automatic withdrawals in January, your application by be received by the City’s Tax Office by November 18.

To start your automatic withdrawals in June, your application must be received by the City’s Tax Office by May 15.

To start your automatic withdrawals in March, July, August, September or October, the property owner must have an application in the City’s Tax Office prior to the first day of the applicable month and the property owner must have no past due taxes as of the first day of the applicable month.

 

Mail-in Payments

You can pay your property taxes by mailing a cheque made payable to the City of London. Please do not mail cash. Payments provided by mail must be postmarked on or before the due date to avoid penalties.

You can mail your payments to:

Finance, City of London, Room 407

300 Dufferin Ave., PO Box 5256

London, ON N6A 5M6

 

In Person

Londoners can pay their property taxes in-person on the first floor of City Hall between the hours of 8:30 a.m. and 4:30 p.m.  City Hall is located at 300 Dufferin Avenue.

Please Note: Payments can also be submitted in the night letter depository located on the wall at the southwest corner of City Hall.

Financial Institution

Property tax payments can be made at most financial institutions, upon payment of their fee, if applicable. It is important to note that payments at financial institutions must be date stamped by the teller on or before the due date to avoid penalty.

Londoners may also make payment through their bank's online banking portals. Please reach out to your financial institution's representative for more information regarding this option.

Credit Card

Using a third-party service provider, Londoners can pay their property taxes using a credit card. It is important to note that the City of London does not offer the option of paying property taxes via a credit card at City Hall.

Plastiq is a third-party provider offering the credit card method. Please note that third-party providers charge a fee for their service. Please contact the third-party service provider for more information.

The tax team is always available to answer your questions and can be reached by phone at 519-661-6518 or via email at taxoffice@london.ca  However; we have compiled a few of the most frequently asked questions the team receives about the City of London's property taxes.

FAQs
What charges are imposed if tax payments to the City are late?

Penalty/interest of 1.25% is charged on taxes due and unpaid on the first day of the default and then the first day of each month thereafter.    

How is my property assessed?

To learn more about how your property is assessed and how it compares to others in your neighbourhood, visit the Municipal Property Assessment Corporation for more information.

What if I have changes to my tax account/property bill?​​​​​

If you have a change in your account information or your pre-authorized payment plan, please ensure to let the Tax Office Team know as soon as possible to avoid late penalties and interest charges.

You can submit your changes in writing, send them by email, make them in person or download the Property Tax Change Form  or the Account Information Change Form and submit it with your signature.

Who can answer my tax bill questions?

You can reach out to the tax team by calling 519-661-4540 between 8:30 a.m. and 4:30 p.m. - Monday to Friday. You can also reach out to the team via email at taxoffice@london.ca 

Who can answer my property assessment questions?

Londoners can call the Municipal Property Assessment Corporation at 1-866-296-6722 for more information.

2020 Tax Rates and Codes

Please see the City of London's 2020 Tax Rates and Codes. If you require this document in an alternative format or have questions, please reach out to the tax team at taxoffice@london.ca

Tax Refund Information

Upon application to the Treasure of a local municipality made in accordance with Section 357 or 258, the local municipality may cancel, reduce or refund all or part of taxes levied on land in the year in respect of which the application is made.

Tax Refund Application Form

Additional Tax Documents

Request for Certificate of the Treasurer

 

 

Last modified:Thursday, October 15, 2020