COVID-19
City facilities including City Hall are closed to the public. Many services will remain available, but changes have been made to reduce the need for people to leave their home to access services.
The official website for the City of London, Ontario
The City of London has a wide range of parking regulations designed to provide safe streets and better traffic flow throughout the city. Register for overnight parking, pay a ticket, report a complaint and find out more about downtown parking.
Overnight parking is restricted on city streets from November 1 to April 30, inclusive. To apply for an overnight parking pass, check out the parking tools section below.
When snow falls in London, Parking Services needs drivers’ help to make sure roads are passable for plows to clear.
When there is enough snow on the ground to send out city plows, the Roads Operations team calls Parking Services to implement the Overnight Parking Ban. This means vehicles are not allowed to park on City streets, so that snow plows can make their way through to clear.
If you are pre-registered for an Overnight Parking Pass, Parking Services will contact you by phone call or email blast, to let you know that the ban is in place, and vehicles cannot be parked on city streets.
The registry itself will shut down, and no one will be able to register for overnight parking. When the ban is lifted, parking services will let those who had been pre-registered and notified about the ban, know that they may now resume overnight parking.
Can vehicles park on the street during the day, even if there is an overnight parking ban? Yes! This is because most of the snow plowing happens at night. Just remember to move vehicles so streets can be cleared overnight.
If there are complaints with respect to snow clearing in municipal parking lots, email parkingenforcement@london.ca and Parking Services will respond as soon as possible.
To support local businesses affected by the COVID-19 pandemic and construction, the City is offering free municipal parking in London’s core. Each vehicle will receive two hours of free parking, per day.
Motorists wishing to take advantage of this opportunity will need to use the HonkMobile app to access parking from their phone, tablet or computer.
As an alternative to using the HonkMobile app, motorists can access two hours of free parking by contacting Parking Services at 519-661-4537, providing their licence plate number and the zone ID for the location in which they would like to park. Please note Parking Services will be closed from December 24 at 12 p.m. to January 4 at 8:30 a.m.
Free parking is currently being offered at all municipal parking spaces in, Downtown London, Richmond Row and Old East Village.
All municipal lots are identified with a white “P” symbol, green background and City logo.
You can activate free parking in the core area by selecting ‘B2B20’ under ‘Add Promo’ before submitting your parking request on HonkMobile.
Each vehicle will receive two hours of free parking, per day.
If you’ve run out of your two hours of free parking, you can use the HonkMobile app to pay for an extra hour or two.
After you download the app, you create a free account with your email, cellphone number, license plate number and payment details. After you've parked, you can add money by entering the zone you're in. You can pay for parking right away if you know you're going to be longer than two hours, or you can wait until your time is just about to expire to pay the regular hourly rate. Once the payment is processed, parking enforcement officers receive a notice to tell them you've paid.
No problem! HonkMobile works on any mobile device, simply visit HonkMobile's website to search, find and access parking.
Individuals that do not have a cell phone can pre-purchase their time through a computer or tablet at home via HonkMobile's website to park in the lot.
If you receive a parking ticket, you have 15 days to pay the ticket or request a screening. If you do not choose an option within 15 days, your ticket may result in a affirmation and suspension of your license plates.
You have three options for paying your parking ticket:
Make payable to the City Treasurer. Mail to the Corporation of the City of London, Parking Services, PO Box 5400, London, ON N6A 4L6. Do not send cash in the mail. Please ensure you mail your payment with sufficient time to reach the office by the 15 day deadline.
3. Pay in person at the Parking Services Office, 824 Dundas Street
Due to COVID-19 screening will only be done by phone or online.
If your are not the registered owner of the vehicle that was ticketed, the vehicle owner will have to sign off on a third party agent authorization form, authorizing you to dispute the ticket on their behalf.
Screenings will be completed as soon as possible. You will be contacted by phone or e-mail to discuss the results.
Overnight Parking Restriction
Overnight parking is restricted on city streets from November 1 to April 30, inclusive.
Overnight Parking Pass
Register for an overnight parking pass
Passes are available between November 1 until April 30, weather permitting for personal vehicle(s).
A maximum of 15 free passes may be issued per vehicle license plate, valid on most city streets. Vehicles parked on city streets without a valid overnight parking pass may receive a parking fine.
Passes are not eligible for commercial, oversized, inoperable or unplated vehicles, boats or trailers.
Between November 1 - April 15, passes will not be issued more than 48 hours in advance.
If a snow event is forecast, a message will be posted on the overnight parking registry.
Please check before parking your vehicle if you applied for an overnight pass in advance. Parking restrictions will be enforced if there is a snow event.
Passes do not need to be printed or displayed in the vehicle.
The City of London has partnered with Honk to offer a new way to pay for parking at on-street and municipal parking lot locations.
With the Honk app, residents and visitors can seamlessly search, pay, and top up parking from a phone, tablet, or computer.
Coin operated parking meters and Pay and Display meters are also available.
How it works:
Pay for parking using credit cards, PayPal, VISA debit and Masterpass digital wallet. Cash and credit cards are accepted at parking meters.
Learn more honkmobile.com/how-it-works
To report a parking issue, contact us at:
Parking Services 519-661-4537 Monday - Friday 8:30 a.m. to 4:15 p.m. E-mail: parkingenforcement@london.ca
When reporting a parking issue, leave a detailed description, including:
Parking Enforcement Officers will investigate all parking issues. An office may call you for more information.
Your name will be kept confidential.
Now you can pay for parking at any on-street Pay n Display parking meter and used again at any on-street Pay n Display or individual meter as long as the receipt has time remaining. The receipt must be displayed so that the expiry time is visible on the dashboard of the vehicle and parking signs must be followed.
Please note:
Need a Place to Park?
Monthly parking permits are based on availability in select Municipal lots. For availability or more information please call 519-661-4537
Accessible parking spots are only available for vehicles operated by or carrying a person with physical disabilities. An Accessible Parking Permit (APP) issued by ServiceOntario must be displayed and must be original and current. The entire permit must be clearly visible through the windshield of the vehicle.
Please visit or phone ServiceOntario for more information on obtaining an APP.
The City of London distributes official accessible parking signs with guidelines to businesses and residential properties for the Accessibility Signage and Awareness Campaign.
Learn more about traffic and parking by-law.
Parking regulations may be implemented on city streets to address safety and/or capacity problems or at the request of property owners to address unique issues on their street.
If you would like the parking regulations on your street changed, please email us at ParkingRegulationChangeRequest@london.ca