City facilities including City Hall are closed to the public. Many services will remain available, but changes have been made to reduce the need for people to leave their home to access services.
If you spot an issue on our roads (which includes streetlights), sidewalks or pathways, help us out by reporting it. Thank you for helping us maintain a London that is clean, safe and accessible for all.
City crews treat potholes as a priority and always try to have them filled within 48 hours.
When reporting a pothole, please be as specific as possible. Remember to include the following details when you notify us:
Plow operators may have difficulty sometimes finding the sidewalk or the edge of the road under the snow. Sod damage can also occur when the ground is not completely frozen. If City crews damage sod on your property, we will fix it.
To report sod damage on your property, please contact 519-661-4570 or firstname.lastname@example.org.
Please note: Repairs begin in May after the snow season has ended. Depending on the amount of damaged sod, repairs may extend through the spring and into the summer.