Business licences

The following are the categories of businesses that require an annual municipal business licence issued by the City of London. For definitions, please see business licensing by-law L.131-16.

• (Adult) Body-rub parlour owners & operators
• (Adult) Live entertainment parlour owners & operators
• Automotive service businesses (body shops, repair, sales)
• Commercial parking lot operators
• Contractors (Drainage, driveway, plumbing, and sign contractors, and pool installers)
• Donation bin business operators
• Door-to-door sales
• Electronic cigarette & tobacco retailers
• Fireworks
• Food premises (Restaurants, bars & nightclubs, bakeries, catering, etc.)
• Informal residential care facilities
• Lodging houses
• Pawnbrokers
• Payday loan businesses
• Personal service businesses (tattoo, hair, nails, etc.)
• Pet shops
• Public halls (buildings, including tents, which seat over 100 persons)
• Refreshment vehicles (food trucks, carts, etc.)
• Residential rental units
• Rental Unit Repair Licence
• Seasonal sales businesses (garden centres, produce, etc.)
• Second-hand goods businesses and salvage yards (scrap metal, electronics, etc.)
• Short-term accommodations
• Vehicle for hire (including taxis, limousines, accessible and private vehicles, etc.)

Before signing a lease or purchasing a property, contact a zoning business coordinator in the Business Hub at City Hall.

Business Hub staff can help you determine if your business is a permitted use, as per the zoning by-law Z.-1, and provide you with information about other zoning and licensing concerns, based on your proposed address.
Call 519-661-2489 x 5680 or email businesshub@london.ca

It is also strongly recommended you contact the following service areas and organizations to get more information:

Building 
A commercial plans examiner can help you determine if you require a building permit or a change of use permit, based on your proposed address and the changes you plan to make. Call 519-661-4555 or email building@london.ca

City of London Fire Department
Fire prevention staff will help you understand your fire prevention requirements and let you know about fire inspections. Call 519-661-4565 or email fireforms@london.ca

Middlesex-London Health Unit (MLHU)
For any food-related business inquiries, MLHU staff will help you plan and prepare you for your health inspection.
519-663-5317
health@mlhu.on.ca 

Waste water
For information about best practices for business, business licence inspections, disposing of fats, oils, greases, etc. call 519-661-2489 x 6306 or email pcpops@london.ca.

New licence application

1. Complete the business licence application form

Different business licences have different application requirements.  If you are unsure of any of the requirements, contact Business Hub staff to discuss. 

NOTES:

• A business licence application is only valid for 90 days. Do not make your new application more than 90 days prior to the scheduled opening of your business.
• All business licenses expire on March 31 the year after issuance, regardless of when they were granted and business licence fees are not prorated.  
• After your application has been approved by our Zoning staff, a Customer Service Representative will contact you to provide information on how to book the required inspections.

Licence renewal

Payment options to renew your business licence:

• Mail in your renewal notice with a cheque payable to the City of London
• Mail in your renewal notice with your credit card details
• Phone the licensing office during regular business hours with your credit card details
• Email licensing@london.ca with your address, existing licence number, renewal notice and credit card details.

NOTES: 

• You are responsible to renew your business licence annually, prior to the March 31 expiration, whether you receive a renewal notice or not.
• We securely handle your credit card details.

Search the City's Property Inquiry System  

To find active business licence information and files. They will be labelled BL.  This can be used by the owner of a business, a potential purchaser, or the general public to see if a business has a municipal business licence.
 

The business licensing by-law (L.131-16) sets out the rules that govern municipal business licensing in London.

Some business licence categories also have separate by-laws, such as:

• Fireworks (PW-11)
• Informal Residential Care Facilities
• Lottery Licensing
• Pawnbrokers
• Residential Rental Units (CP-19)
• Vehicle for Hire (L.130-17)

Please contact the Manager of Records and Information Services by calling 519-661-2489 x 5590 or by emailing eskalski@london.ca to request a copy of a by-law.