London is now in Step 3 of the Provincial Roadmap to Reopen. In alignment with Step 3, the City of London has expanded additional in-person City services in accordance with the new regulations.
Due to COVID-19, we have temporarily amended our submission process for all applications pertaining to planning, development, building and licensing.
New business licence applications for businesses are being accepted digitally. New applications for food premises will have their application fee deferred three months from the date of the issuance of the licence. Please email applications and licensing inquiries to firstname.lastname@example.org.
The main goal of any municipal business licence is to protect the health and safety of the public who use the service. It also helps ensure consistency for business owners and customers. The business licensing by-law and other by-laws provide the rules and regulations for each licensed business.
Information about starting a business in London, Ontario, is available from the Service London Business website. There you will be given helpful tips for Planning, Launching, or Growing a Business in London, and get links to some of local partner organizations who can help.
If you are looking for information about registering your business in Ontario and getting your "Master Business Licence", visit the Service Ontario website. A Master Business Licence, or Articles of Incorporation, are required before you apply for your Municipal Business Licence.
The following are the categories of businesses that require an annual municipal business licence issued by the City of London. For definitions, please see business licensing by-law L.131-16.
Before signing a lease or purchasing a property, contact a zoning business coordinator in the Business Hub at City Hall.
Business Hub staff can help you determine if your business is a permitted use, as per the zoning by-law Z.-1, and provide you with information about other zoning and licensing concerns, based on your proposed address. Call 519-661-2489 x 5680 or email email@example.com
It is also strongly recommended you contact the following service areas and organizations to get more information:
Building A commercial plans examiner can help you determine if you require a building permit or a change of use permit, based on your proposed address and the changes you plan to make. Call 519-661-4555 or email firstname.lastname@example.org
City of London Fire Department Fire prevention staff will help you understand your fire prevention requirements and let you know about fire inspections. Call 519-661-4565 or email email@example.com
Middlesex-London Health Unit (MLHU) For any food-related business inquiries, MLHU staff will help you plan and prepare you for your health inspection. 50 King Street 519-663-5317 firstname.lastname@example.org
Waste water For information about best practices for business, business licence inspections, disposing of fats, oils, greases, etc. call 519-661-2489 x 6306 or email email@example.com
New licence application
1. Complete the business licence application form
Different business licences have different application requirements. If you are unsure of any of the requirements, contact Business Hub staff to discuss.
Payment options to renew your business licence:
To find active business licence information and files. They will be labelled BL. This can be used by the owner of a business, a potential purchaser, or the general public to see if a business has a municipal business licence.
The business licensing by-law (L.131-16) sets out the rules that govern municipal business licensing in London.
Some business licence categories also have separate by-laws, such as:
Please contact the Manager of Records and Information Services by calling 519-661-2489 x 5590 or by emailing firstname.lastname@example.org to request a copy of a by-law.