Your new waste collection schedules will be delivered between late October and early November.
In the meantime, you can view your schedule online or pick it up at City facilities.
Personal electric kick-scooters
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An electric kick-scooter (or e-scooter) is a stand-up scooter powered by an electric motor and built with a large deck in the centre which the rider stands on. It has a handlebar that includes both a brake and throttle. It is not a kick-scooter without electric assist, a personal assistive mobility device, or an e-bike.
They are legal in London for users age 16 and older. Riders aged 16 or 17 must wear a helmet when using an electric kick-scooter.
Electric kick-scooters provide an efficient transportation option and can be used for trips that don’t require a personal vehicle. Using an electric kick-scooter instead of a motor vehicle is one way individuals can take action to support London's Climate Emergency Action Plan and reduce their carbon footprint.
Provincial electric kick-scooter pilot program
The Province of Ontario launched an e-scooter pilot program on January 1, 2020. Originally a five-year program, the pilot has been extended until November 27, 2029. The program's purpose is to evaluate the use of both personal and shared e-scooters and determine whether existing provincial rules of the road are adequate.
As part of the pilot, Ontario municipalities can determine if and how e-scooters can be used in their community both for personal use and for e-scooter share services. In addition to deciding where e-scooters can be used, municipalities must also define where the scooters can be parked.
The City of London opted into the pilot program for personal, privately-owned e-scooters only. This meant that municipal by-laws were updated to reflect where and how personal e-scooters could be used. You can find London's bylaws (passed March 7, 2023) here.
The City did not opt into the e-scooter share portion of the provincial pilot. This means that e-scooter share companies will not be allowed to operate on public property in London for at least the duration of the provincial pilot.
Where electric kick-scooters can be used
Electric kick-scooters can be ridden on roadways posted at 50 kilometers per hour or less, in bike lanes, and on multi-use pathways including the Thames Valley Parkway following posted speed limits.
Where designated bike lanes are provided, the e-scooter rider is required to use the bike lane. Where there are no designated bike lanes, the e-scooter rider must ride as close to the right edge of the roadway as possible.
Electric kick-scooters cannot be used on sidewalks, hiking trails or in Environmentally Significant Areas.
Under the pilot program, the speed limit of an electric kick-scooter is set at 24 kilometers per hour.
Electric kick-scooter riders cannot carry passengers or cargo.
You can review the City's e-scooter related by-laws:
- Traffic and Parking Bylaw
- Parks and Recreation Area Bylaw
- Administrative Monetary Penalty System (AMPS) Bylaw
- Electric Kick-Scooter Bylaw
- Cargo Power-assisted Bicycle Bylaw
Parking an electric kick-scooter
Electric kick-scooters can be parked at bike racks like any bicycle.
Electric kick-scooters should not be left on the sidewalk where they become a tripping hazard and impede pedestrians.
Last modified:Thursday, September 03, 2026