Property Tax for Business

How do I enroll in the Pre-Authorized Payment Plan?

Once you fill out the Pre-Authorized Tax Payment Plan Authorization Agreement form & send it and a void cheque, payments will be deducted from your bank account on the last business day of the month. There is no service charges or fees for enrolling in the plan.

Please note that if you own more than one property, a separate Authorization Agreement (make an link to PDF) is required for each property.

In order to participate in the pre-authorized payment plan, all taxes must be fully paid to date.

Please send your Pre-Authorized Tax Payment Plan Authorization Agreement and void cheque to:

Finance, City of London, Room 407  300 Dufferin Ave.

PO Box 5256                                                                                               

London, ON N6A 5M6                                                                                                                   

Fax: 519-661-6518 – Attention: Transfer Clerk                                                                 

Email: taxoffice@london.ca

How does the plan work? 

Once enrolled, payments will be deducted from your bank account on the last business day of the month. They payments will be taken over 10 months – January to October – and cover the interim and final tax bills.

It is important to note that there are NO payments in November or December and the program automatically starts again the following January. Supplementary taxes for new construction or improvements will not be covered by the Pre-Authorized Payment Plan and must be paid separately.

You can pay your property taxes by mailing a cheque made payable to the City of London. Please do not mail cash. Payments provided by mail must be postmarked on or before the due date to avoid penalties.

You can mail your payments to:

Finance, City of London, Room 407

300 Dufferin Ave., PO Box 5256

London, ON N6A 5M6

Londoners can pay their property taxes in-person on the first floor of City Hall between the hours of 8:30 a.m. and 4:30 p.m.  City Hall is located at 300 Dufferin Avenue.

Please Note: Payments can also be submitted in the night letter depository located on the wall at the southwest corner of City Hall.

Property tax payments can be made at most financial institutions, upon payment of their fee, if applicable. It is important to note that payments at financial institutions must be date stamped by the teller on or before the due date to avoid penalty.

Londoners may also make payment through their bank's online banking portals. Please reach out to your financial institution's representative for more information regarding this option.

When is my next property tax installment due?

Learn when your next property tax installment is due by using the below app.  

Please ensure you have your property account number handy, which can be found on your property tax bill.

Property Tax Lookup

Using a third-party service provider, Londoners can pay their property taxes using a credit card. It is important to note that the City of London does not offer the option of paying property taxes via a credit card at City Hall.

Plastiq is a third-party provider offering the credit card method. Please note that third-party providers charge a fee for their service. Please contact the third-party service provider for more information.

Registered charities which occupy property in the commercial or industrial class may be eligible for property tax rebates of 40 per cent. All those who wish to apply must have a valid registration number issued by The Canada Revenue Agency and submit an application by the last day of February following the tax year.

The application form can be downloaded as a PDF document. It is also available from the tax team.

The tax rebate offered to charities is intended to offset property tax increases that resulted from the elimination of the Business Occupancy Tax.  Qualifying charities must apply each year for the rebate.

Upon application to the Treasure of a local municipality made in accordance with Section 357 or 258, the local municipality may cancel, reduce or refund all or part of taxes levied on land in the year in respect of which the application is made.

Tax Refund Application Form

A tax certificate is a legal document that a homeowner, law firm or bank can purchase.  It shows:

• Annual taxes levied
• List of the installment dates and associated amounts levied
• Current balance on the account including arrears if any
• Any local improvements billed to the property

Water Certificates are issued through London Hydro, so they would have to be contacted independently.

As of January 1, 2024 the fee for a Tax Certificate is $61.

The tax certificate fee will increase to $62 effective January 1, 2025.

Click here to download the Request for Certificate of the Treasurer form. 

How to request a tax certificate

Tax certificate requests are accepted by a letter accompanied with a cheque.  The municipal address, the roll number and your e-mail address is required.   (We do not require the legal description unless the property has no address).  

Finding the roll number

• It can be found by going to London.ca, Maps, then click on CITYMAP.  Once the property is found, click on it once and the roll number will appear.  To review the legal description and official addressing listed on the roll, click the underlined roll number and another tab will open listing the additional information

OR

• Call our main line (519) 661-4540

OR

• E-mail your question to taxoffice@london.ca

Mailing address

By Canada Post:

City of London - Finance Supports

Taxation – Tax Certificates

PO Box 5035

London ON  N6A 4L9

By Courier:

City of London - Finance Supports

Taxation – Tax Certificates

300 Dufferin Ave, Main Lobby - Property Tax Payment Desk

London ON  N6B 1Z2

Payment can be made by cheque or money order made payable to “THE CITY OF LONDON”.  Customers may also pay for the tax certificate in person by Debit, Cash or Cheque, Monday to Friday 8:30am-4:30pm at 300 Dufferin Ave, Main Lobby, London, Ontario N6B 1Z2.  We do not accept Credit card payments.

The certificate processing times are 3-5 business days and they will be e-mailed to you upon completion.

NOTE:  While you are waiting for the tax certificate to be e-mailed back to you, you may e-mail a copy of the letter and cheque to taxoffice@london.ca, then call our main line (519) 661-4540 for a verbal.

Prepaid Tax Certificate Program

For law firms that regularly order tax certificates, we do have a pre-paid program where you send money in advance creating an account.  Once on this program, you would be able to just e-mail in your tax certificate requests.   Monthly reports will be issued to indicate any amounts deposited, the current balance on this account and a list of the tax certificates issued to your firm/company during the month.

For more information or questions, please contact the Tax Office at (519) 661-4540, e-mail taxoffice@london.ca, or call the Tax Certificate and Apportionment Analyst at (519) 661-2489 ext. 4601.