In alignment with Step One of the Roadmap to Reopen, the City of London has reopened a number of City facilities for in-person services and programs.
Whether you own a commercial, industrial or multi-residential property, find the answers to all your business property tax questions below.
The due dates for your installments are shown on your tax bill.
Interim taxes are due the last business day of February and March. For 2021, this mean February 26 and March 31.
Final taxes are due the last business day of June, August and October.
Supplementary taxes are due on various dates depending on the date of issue.
Please check the back of your tax bill for more information on penalties and charges that apply to late payment.
The City of London's Pre-Authorized Payment Plan offers the convenience of paying your tax bill over 10 months through automatic withdrawals from your banking institution.
Please contact your financial institution for details on how to set up your automatic withdrawals. Other payment options are outlined on the back of your tax bill.
Once you fill out the Pre-Authorized Tax Payment Plan Authorization Agreement form & send it and a void cheque, payments will be deducted from your bank account on the last business day of the month. There is no service charges or fees for enrolling in the plan.
Please note that if you own more than one property, a separate Authorization Agreement (make an link to PDF) is required for each property.
In order to participate in the pre-authorized payment plan, all taxes must be fully paid to date.
Please send your Pre-Authorized Tax Payment Plan Authorization Agreementand void cheque to:
Finance, City of London, Room 407 300 Dufferin Ave.
PO Box 5256
London, ON N6A 5M6
Fax: 519-661-6518 – Attention: Transfer Clerk
Once enrolled, payments will be deducted from your bank account on the last business day of the month. They payments will be taken over 10 months – January to October – and cover the interim and final tax bills.
It is important to note that there are NO payments in November or December and the program automatically starts again the following January. Supplementary taxes for new construction or improvements will not be covered by the Pre-Authorized Payment Plan and must be paid separately.
You can pay your property taxes by mailing a cheque made payable to the City of London. Please do not mail cash. Payments provided by mail must be postmarked on or before the due date to avoid penalties.
You can mail your payments to:
Finance, City of London, Room 407
300 Dufferin Ave., PO Box 5256
London, ON N6A 5M6
Londoners can pay their property taxes in-person on the first floor of City Hall between the hours of 8:30 a.m. and 4:30 p.m. City Hall is located at 300 Dufferin Avenue.
Please Note: Payments can also be submitted in the night letter depository located on the wall at the southwest corner of City Hall.
Property tax payments can be made at most financial institutions, upon payment of their fee, if applicable. It is important to note that payments at financial institutions must be date stamped by the teller on or before the due date to avoid penalty.
Londoners may also make payment through their bank's online banking portals. Please reach out to your financial institution's representative for more information regarding this option.
When is my next property tax installment due?
Learn when your next property tax installment is due by using the below app.
Please ensure you have your property account number handy, which can be found on your property tax bill.
Using a third-party service provider, Londoners can pay their property taxes using a credit card. It is important to note that the City of London does not offer the option of paying property taxes via a credit card at City Hall.
Plastiq is a third-party provider offering the credit card method. Please note that third-party providers charge a fee for their service. Please contact the third-party service provider for more information.
The tax team is always available to answer your questions and can be reached by phone at 519-661-2489 or via email at email@example.com
For questions regarding the assessed value of your property, please contact the Municipal Property Assessment Corporation who administers all valuations of property.
If you disagree with your property assessment, you have the option to appeal to the Assessment Review Board. The deadline for the appeal process is March 31.
Beginning with the 2009 tax year, assessment appeals for residential, farm, managed forest or conservation land properties can only be filed with the ARB if:
For more information on the appeal process, please contact the Assessment Review Board at 1-800-263-3237.
Registered charities which occupy property in the commercial or industrial class may be eligible for property tax rebates of 40 per cent. All those who wish to apply must have a valid registration number issued by The Canada Revenue Agency and submit an application by the last day of February following the tax year.
The application form can be downloaded as a PDF document. It is also available from the tax team.
The tax rebate offered to charities is intended to offset property tax increases that resulted from the elimination of the Business Occupancy Tax. Qualifying charities must apply each year for the rebate.
Upon application to the Treasure of a local municipality made in accordance with Section 357 or 258, the local municipality may cancel, reduce or refund all or part of taxes levied on land in the year in respect of which the application is made.