Snapshot of Homelessness in London

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Who experienced homelessness in our community? 

The City maintains a comprehensive list called a “By-Name List”, of every person in the community actively experiencing homelessness. Using information collected and shared with their consent, each person on the list has a file that includes their name, homeless history, health, and housing needs. Maintaining a by-name list allows communities to track the ever-changing size and composition of their homeless population. 

People experience homelessness in different ways, and each individual has different circumstances and needs, which change on a day-to-day basis. The following information is based on June 30, 2024 active by-name list data.

Active number of individuals experiencing homelessness: 

As of June 30, there were 1776 individuals experiencing homelessness. 

Reporting date

 # of individuals and Families on the By Name List as of:*

April 30, 2024


May 31, 2024


June 30, 2024


13.8% were chronically homeless* (*homeless for at least six months over the past year, or experiencing homelessness intermittently over the past three years, with a cumulative duration of 18 months)

20% identified as Indigenous* (*this number is known to be higher as reflected by Indigenous agencies and organizations working in the community)

Less than 1% were confirmed veterans (.0067%)


16-24: 11.43%

25-39: 38.79%

40-59: 37.89%

60+: 11.88%


38.17% - Female

60.68% - Male

2.15% - Gender queer, gender non-conforming trans female, trans male, transgender, and two-spirit

Support needs 

1,395 individuals experiencing homelessness completed an assessment to determine their required level of support to achieve sustainable housing between April 1 and June 30, 2024. 

Of these individuals:

44%  of individuals assessed were determined as high acuity

43% were determined as moderate acuity

13% were determined as low acuity

"Acuity" refers to the level of supports an individual needs

Unsheltered Homelessness

244* individuals were living unsheltered as of June 30, 2024 - meaning they did not stay in an emergency shelter at all. 

*This number is known to be higher as reflected by agencies and organizations working with unsheltered individuals in the community.

There were 74* active encampments as of June 30, 2024 

*This reflected the total number of "deferred encampments" (encampments that are meeting all of the current community health and safety guidelines, and including individuals actively engaging in services to obtain shelter or housing) and does not include urban transient encampments ("sleeping rough" without structures, for example on benches or in doorways) nor does it reflect the total number of tents.

There were 891 Coordinated Informed Response led responses to encampments between April 1 and June 30, 2024.

Connecting with services and programs

The City operates a coordinated access system, where individuals or organizations can reach services and programs across the city. Through a central intake system, individuals are assessed and triaged to the appropriate supports. 

6,181 calls, emails, and front counter supports through Coordinated Access 

1,989 instances of coordinated access support (includes: intake, update of HIFIS profile, housing referral, community agency referral, shelter referral, etc.)

95 calls and emails from people outside of London, looking for services and support.

578 number of times emergency shelter access was prevented (by the outreach, shelter and coordinated access system). 

From April 1 to June 30, 2024

Rental Market

$1,778 - the average monthly rental for a one-bedroom apartment

Rental Market info for London Ontario 

*Data source:

Rent Geared to Income Wait List

The City maintains a Rent Geared to Income Wait List.  As of June 30, 2024:

7,249 - number of active applications

80 - number of households housed from the list between April 1, 2024 and June 30, 2024 

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Last modified:Tuesday, July 09, 2024