Recruitment process

A Recruitment Specialist personally reviews each application that is received for each posting. Your application is assessed based on the information you provide in your resume and cover letter. This information is compared to the skills, qualifications and requirements listed in the job posting. Providing full details of your education, licenses, certificates, professional association membership statuses and work experience helps us in the selection process. There may be further questions asked when you are submitting your online application. 

Simple formats work best for our online system and our recruitment team. We encourage you to use Word or PDF formats.  

You can update your profile with the correct information. To access your profile, visit careers.london.ca. Click “View Profile” on the top right-hand side of the page. Once you log into the system, you can update your personal information, such as your resume, attachments and contact information.  

Absolutely! You are welcome to apply for any position that you are interested in. You will just need to create a separate application for each position. 

All applications must be submitted through our online application system. If you don’t have your own computer, you can visit one of the London Public Library locations or at an employment centre. You are also welcome to arrange a time to visit our Human Resources office for assistance. Please email us at mycareer@london.ca to set up an appointment. 

It varies depending on the position’s recruitment stages, but it typically takes two to three months. 

You will receive an invitation via email and the application portal to attend an interview. Due to the high volume of applications we typically receive, only applicants selected for an interview will be contacted. 

Interviews are conducted virtually or in-person at a City of London facility. 

The hiring team is excited to learn about you during the interview stage! In your interview, you will be joined by a Human Resources representative, a hiring manager and potentially division members from the position you applied for. Interviews range from 30 minutes to an hour. You will be asked questions regarding your skill set, qualifications and experience related to the position.  

As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need. You can reach us at mycareer@london.ca. 

If you proceed to the reference stage, you will be asked to provide three work-related references. You will be required to provide a supervisory or managerial reference from your current employer as well as a former employer. It’s best to provide more than one contact option for each reference – for example, an email address and phone number. 

We use a variety of job-related tests to help us assess your skills. We will provide you with study material, study time, the test format and the subject matter before the test date. 

If you have a criminal record, we will contact you to understand the nature of the offence and when it occurred to determine how it may impact your ability to do the job you applied for. 

You can reach Human Resources at 519-661-4930 or mycareer@london.ca.