COVID-19
City facilities including City Hall are closed to the public. Many services will remain available, but changes have been made to reduce the need for people to leave their home to access services.
The official website for the City of London, Ontario
Making sure you properly set out your garbage on collection day will help collectors pick it up fast and efficiently in our neighbourhoods.
Review your collection calendar
To help us collect your garbage at home, please review the curbside garbage requirements:
The Recycle Coach App can help answer questions about what goes where in our local waste and recycling program.
Please drop off your tree and greenery at a City of London EnviroDepot. Please remove all of your decorations and lights from your tree before visiting.
If you have space, you can also store your tree in your backyard. Your tree will become a habitat for birds. Wait until spring and place your tree and greenery out for Yard Waste Collection in the new year (only trees up to three meters in height will be collected).
Christmas trees are no longer collected at the curb.
Each household is limited to three containers for each collection day.
One container is equal to one garbage can (which may be filled with multiple bags), or one bag of garbage (following the accepted weight and dimensions). A container of garbage in the form of a bag or can must not exceed 20 kilograms (44 pounds) in weight. The container volume must not exceed 125 litres and must be at least 30 litres.
If a garbage can is being used, the garbage inside must not come above the rim of the can.
The three-container limit is not enforced on exemption days marked in the Collection Calendar. These three-container exemptions occur at the following times of year:
The Recycle Coach App can help answer questions about what goes where in our local waste and recycling program.
Items that will not be collected with curbside garbage include:
Your garbage may not have been picked up for a number of reasons, including:
If you have more than three containers, you will need a garbage tag ($1.50 each, tax included) for each extra container at the curb. Or you can bring extra garbage to an EnviroDepot ($1.50 per bag).
During the COVID-19 pandemic, the sale of garbage tags is limited to three EnviroDepot locations.
Garbage tags do not expire and there are no refunds provided.
The Recycle Coach App can help share recycling options and answer what goes where in our program.
Your business is also permitted to set out curbside recycling if you are located on an existing residential collection route. The limit of recyclables for businesses is 10 ‘lifts’ per collection. One lift = one blue box, or one large see-through bag, or one bundle of corrugated cardboard.
To determine if you are located on an existing collection route, please contact es@london.ca