Curbside garbage collection

Making sure you properly set out your garbage on collection day will help collectors pick it up fast and efficiently in our neighbourhoods.

To help us collect your garbage at home, please review the curbside garbage requirements:

  • Set your garbage at the curbside by 7 a.m., but no earlier than 6 p.m. the night before.
  • Use plastic garbage bags or metal or plastic cans.
  • Minimum size is 30 litres (7 Imperial gallons), maximum size is 125 litres (28 Imperial gallons).  Maximum weight is 20 kg (44 lbs).
  • Do not set out individual grocery or kitchen garbage bags, instead place in a larger bag or garbage can.
  • Place bags and containers on level ground and near the curb. Do not place containers on snow banks.
  • Do not place garbage bags on top of garbage cans.  Contents of garbage cans must not extend above the rim of cans.
  • Remove hinges, ropes and bungee cords from your containers so they can be easily opened. 
  • Separate two-piece toilets for collection

The Recycle Coach App can help answer questions about what goes where in our local waste and recycling program. 

Report a garbage issue

COVID-19: How you can help collectors
  • Curbside garbage collection will continue as scheduled.
  • Do not place waste loosely in garbage containers. Bag items before placing them in the garbage container, including:
    • used tissues, wipes, napkins, paper towell
    • used gloves and masks
  • If someone in your household is feeling unwell, bag any items that have been in contact with the mouth, nose or eyes before placing them into the garbage container. This includes items that you normally place into your Blue Box such as plastic bottles, pop cans and milk or juice containers.
  • Please respect physical distancing with Sanitation and Recycling Operators and do not approach the vehicle.
Three container limit

Each household is limited to three containers for each collection day.

One container is considered a bag or can of garbage. The maximum weight per container is 20 kilograms (44 pounds). The maximum size is 125 litres. The minimum size is 30 litres. 

Bulky items like furniture and mattresses do not count as part of the three container limit.

Three container exemption days

The three container limit is not enforced on exemption days marked in the Collection Calendar. These three container exemptions occur at the following times of year:

  • Early September
  • Collection following Christmas
  • Collection following Easter
  • Spring collection in late April/early May
What shouldn't go in the garbage container

The Recycle Coach App can help answer questions about what goes where in our local waste and recycling program. 

Items that will not be collected with curbside garbage include:

  • Construction and renovation materials such as drywall, fence boards, concrete, bricks, asphalt, bathtubs and cupboards.  
  • Appliances and electronics
  • Scrap metals such as propane tanks, barbeques, bicycle frames, tire rims, swing sets, fences posts and car parts.
  • Paint and stains and any material that is corrosive, flammable, ignitable or reactive.  
  • Needles - Please place your needles in a hard plastic container and contact your local pharmacy, the Middlesex London Health Unit (519-663-5317), or visit Health Steward website for information and locations on where to dispose them.
  • Broken glass and sharp objects will be collected if properly prepared to protect collection staff: completely seal the pieces in a cardboard box and label as "Glass" or "Sharps" and set out with your garbage.  Do not put these items in your blue box.
My garbage was not collected

Your garbage may not have been picked up for a number of reasons, including:

  • It was not at the curb by 7 a.m. for collection
  • Can or bag weighed more than 20 kg (44 lbs)
  • Can was larger than 125 litres (33 US gallons) or bag was larger than 80 cm x 125 cm
  • Can was smaller than 30 litres (8 US gallons) or bag was smaller than 65 cm x 90 cm
  • It contained yard materials or other non-collectible items
  • There were more than three containers and they did not have garbage tags affixed
  • Garbage can lid did not detach from can or was tied down
  • Garbage bags were placed on top of a garbage can
  • Contents of garbage can extended above rim of can
  • It was not placed on the curb (it was on private property)
  • It was set out on a snow bank
  • Mattresses or furniture was soiled or infested with bed bugs
  • Two-piece toilets were not separated for collection

Report a garbage issue

Garbage tags for extra garbage

If you have more than three containers, you will need a garbage tag ($1.50 each, tax included) for each extra container at the curb. Or you can bring extra garbage to an EnviroDepot ($1.50 per bag). 

Garbage tags are available for purchase at these locations:

During the COVID-19 pandemic, the sale of garbage tags is limited to three EnviroDepot locations.

  • Oxford Street EnviroDepot: 1450 Oxford Street West
  • Clarke Road South EnviroDepot: 28 Clarke Road
  • Clarke Road North EnviroDepot: 21463 Clarke Road

Garbage tags do not expire and there are no refunds provided.

Large or bulky items like furniture and mattresses
  • Large items such as couches, sofa beds (remove mattress and tie springs down), mattresses and other furniture can be placed at the curb on your scheduled garbage collection day.
  • If furniture or mattresses are soiled or suspected to have bed bugs, the item must be wrapped and sealed tightly in a plastic mattress bag. Mattress bags are available for purchase at most self-storage locations.
  • Carpet must be cut to 1 meter (39") lengths, rolled and tied in bundles.
  • Propane tanks, appliances, tires, compact fluorescent light bulbs & tubes, televisions, computer monitors and other electronics are not collected at the curb.

The Recycle Coach App can help share recycling options and answer what goes where in our program. 

Garbage collection for businesses
  • Businesses are permitted to set out 12 garbage bags.
  • Trade waste is not accepted.
  • Place garbage at your collection point before 7 a.m. on the date fixed for collection but not before 6 p.m. the day before.
  • Bags must weigh less than 20 kg or 44 lbs.

Your business is also permitted to set out curbside recycling if you are located on an existing residential collection route.  The limit of recyclables for businesses is 10 ‘lifts’ per collection.  One lift = one blue box, or one large see-through bag, or one bundle of corrugated cardboard. 

To determine if you are located on an existing collection route, please contact es@london.ca  

Learn more about garbage collection downtown​​​​​​

 

Last modified:Monday, October 19, 2020