The City of London has a vision to revitalize our Core Area as the cultural, civic, retail, and economic heart of London, and as a great place to live.

Want to stay up-to-date with Core Area initiatives and engagement opportunities? Visit our Get Involved website to stay up-to-date and participate in engagement opportunities. Also sign up for our newsletter for Core Area updates.

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Have a question related to the Core Area? Please contact cocc@london.ca to learn more.

Core Area garbage collection

Core Area garbage collection – changes to garbage collection

In an effort to improve the cleanliness of downtown and a few other areas, the City of London is conducting a new pilot project for garbage collection. The goal is to reduce the length of time that bagged garbage sits at the curb, reduce the amount of litter, and better meet the needs of businesses and those living in the core.

Garbage will now be collected in the evening (and shortly after midnight) instead of in the early morning. There is also a minor change to collection days. 

Core Area garbage collection zones and schedule
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A map of the core area garbage collection zone. For assistance and to ask questions, please contact es@london.ca

There is currently an east and a west collection zone, which are separated by Wellington Street. To ask questions about the garbage collection map, or to confirm if you are located in the collection zone, please contact service@london.ca

​​​​​West zone

  • Includes the area west of Wellington Street (including residents and businesses on Wellington Street in this area)
  • Collection now occurs on Monday, Wednesday, and Friday nights (changed from Tuesday and Thursday mornings) and on Saturday and Sunday afternoons
  • On Monday, Wednesday and Friday, please set garbage to the curb between 8 - 9 p.m. and again between 11 p.m. - midnight
  • On Saturday and Sunday, please set garbage to the curb between 3 - 4 p.m.

When garbage bags can be placed at the curb (west zone)

Businesses and residents in the west zone can place garbage to the curb between these times. ​​​​​​

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

8:00 p.m. – 9:00 p.m. ​​​​​​and again between 11:00 p.m. – midnight

No collection

8:00 p.m. – 9:00 p.m.​​​​​​ and again between 11:00 p.m. – midnight

No collection

8:00 p.m. – 9:00 p.m. ​​​​​​and again between 11:00 p.m. – midnight

3:00 p.m. – 4:00 p.m.

3:00 p.m. – 4:00 p.m.

East zone

  • Includes the area east of Wellington Street
  • Collection now occurs on Tuesday, Thursday and Friday nights (changed from Wednesday and Friday mornings)
  • On Tuesday, Thursday, and Friday, please set garbage to the curb between 8 – 9  p.m. and again between 11 p.m. - midnight
  • On Saturday and Sunday, please set garbage to the curb between 3 – 4 p.m.

When garbage bags can be placed at the curb (east zone)

Businesses and residents in the east zone can place garbage to the curb between these times. ​​​​​​

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

No collection

8:00 p.m. – 9:00 p.m. ​​​​​​and again between 11:00 p.m. – midnight

No collection

8:00 p.m. – 9:00 p.m. ​​​​​​and again between 11:00 p.m. – midnight

8:00 p.m. – 9:00 p.m. ​​​​​​and again between 11:00 p.m. – midnight

3:00 p.m. – 4:00 p.m.

3:00 p.m. – 4:00 p.m.

Please do not set out your garbage too far in advance of the set-out times. This will help keep streets free of litter and reduce the time that garbage sits out at the curbside or sidewalk.​​​​​

Garbage preparation requirements for Core Area businesses

Garbage must be placed inside large, strong plastic bags (minimum size 30 litre, maximum size 125 litre). Bags must weigh less than 20 kg (44 pounds). Do not place small plastic grocery bags at the curbside. Place them in larger bags.

​​​​​A maximum of 12 bags per business will be collected.

The City will collect “commercial” waste. This refers to waste produced from a retail activity (i.e., from the retail area and office area of the business) but shall not include “trade waste”. Furniture, equipment, wooden pallets, discarded inventory, machinery parts, are examples of materials that are not collectible and considered “trade waste.”

Garbage preparation requirements for Core Area residents
  • There is a 3-container garbage limit per residential unit
  • A container is a garbage can or a garbage bag of a size between 30 L (minimum) and 125 L (maximum)
  • Each container of garbage must weigh less than 20 kg (44 lbs)
  • Garbage must be placed inside large, strong plastic bags or in a can.  Do not place small plastic grocery bags at the curbside.

COVID-19 precautions

To slow the spread of COVID-19 and reduce litter please ensure that items such as tissues, paper towel, wipes, used gloves and sanitary products and diapers are secured in plastic bags, and not placed loosely in a garbage can.

Needles and sharp items

To protect collection staff and the public, take precautions with broken glass and sharp metal objects.  Place in a sealed cardboard box and label clearly as ‘glass’ or ‘sharps’.

Don’t put needles in the garbage. Place in a rigid container and contact your local pharmacy or visit healthsteward.ca or london.ca/needles for safe disposal options.

Disposing of furniture and other bulky waste

Bulky waste includes furniture, carpet and mattresses.  Some items require preparation (e.g., cut carpet into 3 foot lengths, roll and tie in bundles).  Many items will not be collected at the curbside (e.g., appliances, electronics, scrap metal, tires, and renovation materials). 

Check the Recycle Coach App for details on how to prepare waste, what will be collected at the curbside, and where to take items that will not be collected.

If you live on Dundas Place (Dundas Street between Wellington St and Ridout St.):

Check with your property manager or landlord for disposal options. Do not place bulky waste at the curbside.

If you live within the Core Area and not on Dundas Place:

Place bulky waste at the curbside at the same time as other garbage.  Bulky waste is not counted as part of the 3-container limit.

Contact us about Core Area garbage collection 

Email questions to service@london.ca, or call 519-661-CITY (2489)

Report a garbage issue ​​​

Construction Dollars

The Core Area Construction Dollars program has returned for its second year to support downtown and Old East Village businesses during another busy construction season.

Over the course of the year, Londoners can receive Construction Dollars from the Downtown London and Old East Village BIAs, as well as their businesses through giveaways, contests, and promotions. Construction Dollars are coupons in $5-, $10- and $20-dollar amounts and can be spent at participating businesses.

Construction Dollars for this year’s program are marked with the year “2021” and can be spent any month this year.

Orange signs in businesses’ windows indicate where customers can spend their Construction Dollars. The Old East Village and Downtown London websites also show a full list of participating businesses.

Learn about the Construction Dollar program

Core Area plans, strategies and programs

There are several strategies, plans, and programs underway that set the foundation for revitalization in our Core Area. These plans encompass everything from homeless prevention and business supports to transportation infrastructure and cultural prosperity.

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Downtown London near Citi Plaza

Core Area Action Plan

Investing in our Core Area.

The Core Area Action Plan has been developed to address a number of complex challenges related to London's Core, outlining 69 short-, medium-, and long-term initiatives focused on improving homelessness prevention, enhancing safety and security, ensuring there is space for the economy to grow, and creating a positive space to attract visitors to our Core Area.

Learn more

Core Area initiatives

Short-term initiatives

Short-term, immediate actions will be complete within a six-month timespan. This includes strengthening our Coordinated Informed Response Program, establishing a headlease program, increasing foot patrol in the Core, recruiting food trucks in Dundas Place, and streamlining event processes.

Medium-term initiatives

Medium-term actions will be complete within a six-month to one-year timespan. This includes establishing a permanent Coordinated Informed Response Program, creating more daytime resting spaces, creating new housing units with supportive living arrangements, creating a Core Area Ambassador pilot project, and undertaking safety blitz's for aggressive driving in the Core Area.

Long-term initiatives

Long-term actions will be complete within a one-to-two-year timespan. This includes opening a permanent supervised consumption facility; eliminating application fees for patios, signage, and awnings; and enhancing transit service and cycling infrastructure.

       READ THE Core Area Action Plan            

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Downtown London Cityscape

London Community Recovery Network

Laying the foundation for recovery.

The London Community Recovery Network has identified several initiatives to help drive London's recovery from COVID-19. This includes initiatives taking place in our Core Area, including fast-tracking the creation of Core Area housing, creating virtual concerts to promote local artists, and establishing a digital marketing campaign to encourage people to visit our Core Area.

Learn more

The Network is a community driven recovery effort comprising leaders from the private sector, non-profit sector, and institutional organizations working collaboratively with the City to create a community recovery plan to drive a strong, deep, and inclusive recovery for London.

Ideas for Action to Power London’s Community Recovery from COVID-19

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Photo of one of the new “park & pick-up” spots downtown

Back to Business

Supporting business needs to mitigate strain.

London’s business community has experienced tremendous strain as a result of the COVID-19 pandemic, and its ability to safely reopen is vital to our city’s economic recovery. The Back to Business action team helps make the transition as smooth as possible for businesses as they implement measures to serve their customers in a safe manner, assisting with Core Area business requests for space allowance for curbside pick-up and sidewalk customer queues, and temporary measures using public space for expanded outdoor patios and merchandise displays, to name a few.

Learn more

The City has initiated an open dialogue with BIAs, including those in the Core Area, to better understand their members’ COVID-19 recovery needs. The Back to Business initiative provides a flexible one-window approach for businesses who are looking for support from the City as they reopen.

The Back to Business initiative brings together city staff from permitting, bylaw enforcement, parking, roads and transportation, business relations, planning, and the Clerk’s office, among others, to help serve business in our community.

Back to Business initiatives are funded through the Core Area Action Plan.​​​​​​

COVID-19 business supports

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Settlement Service

The Housing Stability Action Plan

Finding solutions to our homelessness and housing crisis.

The City's Homeless Prevention and Housing team, along with many community partners are working hard each and every day to help provide Londoners, including those in our Core Area, with safe, appropriate, housing with affordability and supports. The Housing Stability Action Plan is a five-year plan to address housing stability in London.

Learn more

To move towards the vision of Housing Stability For All, four strategic areas of focus have been identified. Each strategic area of focus has a goal, result, strategic initiatives, actions, and measures that will guide the work of the community now, and in the future. These four strategic areas of focus include responding to the homelessness crisis, creating more housing stock, providing those living rough with the supports they need, and creating better ways to provide housing supports.

Read the Housing Stability Action Plan

Related plans and strategies

There are several broad scoping and longer-term strategies, plans and programs that are underway that set the foundation for Core Area revitalization. These include The London Plan, the Our Move Forward: London’s Downtown Plan, the Rapid Transit Master Plan, the Cycling Master Plan, the Cultural Prosperity Plan, and the London Music Strategy, to name a few. Visit our plans and strategies page for more information.

Frequently asked questions

What are the boundaries of the Core Area?

The Core Area includes the Downtown, Richmond Row and the Old East Village and encompasses most of the London Downtown and the Old East Village Business Improvement Areas (BIA).

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Map of London's Core Area
Where does the budget for Core Area Action Plan initiatives come from?

Some of the initiatives in the Core Area Action Plan can be implemented within existing budgets, and some are subject to separate business cases to be considered as part of the 2020-2023 Multi-Year Budget process. The remainder will be included in a specific Core Area Action Plan business case for Council’s consideration during the Multi-Year Budget process.

What happens if we don’t address issues in the Core?

If we do not address those problems that are threatening its long-term success, we stand to:

  • See a significant decline in our Downtown assessment base, leaving a greater tax burden on property owners in the remainder of the City;
  • Send the image of a declining city to prospective new businesses, undercutting our economic competitiveness with other cities;
  • Weaken our competitive position for attracting and retaining a talented workforce in London and innovation that follows them;
  • Undermine our significant municipal investments in the Core Area;
  • Portray London as an unattractive city to live and work in;
  • Lose existing businesses in the Core Area, leading to job losses and a reduction in local economic activity;
  • Leave our city’s most vulnerable populations at risk and without supports;
  • Damage our Core Area’s residential neighbourhoods;
  • Reduce the viability of important cultural heritage resources and neighbourhoods that define our city’s history;
  • Undermine our city-building strategy to grow more inward and upward in the future; and,
  • Weaken our City’s music, entertainment, culture and arts offerings