City facilities including City Hall are closed to the public. Many services will remain available, but changes have been made to reduce the need for people to leave their home to access services.
Immigrating to Canada is an exciting time for many people. But being a newcomer to a new country can be challenging. There are some key things you need to know before you depart your home country.
The Canadian Charter of Rights and Freedoms guarantees certain rights and protections for all:
Canadian Charter of Rights and Freedoms The rights include, but are not limited to:
In addition, there are specific rights for immigrants and refugees as part of the Immigration and Refugee Protection Act.
The objectives of this Act with respect to immigration are:
The objectives of this Act with respect to refugees are:
It is important to know that the City of London provides services to residents regardless of their immigration status.
When you apply for, or use City services, City of London employees will not ask about immigration status or personal information unless there is a legislative requirement to do so. In such cases where immigration status must be documented, staff will not disclose your immigration status to the Canadian Border Services Agency or to the police.
In many cases, City services may be accessed with proof of identification only. Proof of identification or residency is not necessarily an official government document. Depending on the service, proof of identification or residency can be as simple as a telephone bill that shows your address.
For more information, please Free of Fear Services for All section of the City of London Newcomer Strategy.
There are a number of ways that people can immigrate to London, apply for citizenship or a permanent residency card, or apply for refugee protection.
This process is handled by the federal government and can be supported by settlement agencies in London. However, we strongly recommend that you ensure you have all the appropriate documents and have made the appropriate applications.
The Government of Canada offers a wealth of resources on its immigration and citizenship page that can help you begin the process