The Homelessness Online Dashboards provide monthly insights into London’s homelessness system.
Homelessness is complex and fluid. People may move in and out of homelessness, and some experiences are not fully captured through traditional data collection methods. For this reason, the dashboard should be used to understand trends and patterns rather than as an exact count.
The first release is the Homeless Individuals in London Dashboard, which tracks the number and characteristics of individuals and families experiencing homelessness.
Understanding the Data
Because homelessness is closely tied to health, housing stability, and access to social services, the information presented here often intersects with related factors. This means the dashboards should be understood as a tool for insight, not as a complete picture of every experience.
The dashboards are based on data collected in the Homeless Individuals and Families Information System (HIFIS), Canada’s national data system for homelessness services. Its accuracy depends on the information clients consent to provide and the quality of data entry by local service providers. Only individuals who have engaged with a City-funded service provider will appear in HIFIS. Data about people outside this system is drawn from other sources, such as the City’s CRM database, including encampment counts.
What You’ll Find in the Dashboard
The Homeless Individuals in London Dashboard provides regularly updated information, including the number of individuals experiencing homelessness, demographics, and encampment data.
As development continues, additional dashboards will be created, including those related to shelter statistics, inflows and outflows, Housing Stability Action Plan tracking, general housing data and Whole of Community Response updates.
Evolving Over Time
The dashboards are designed to adapt and evolve over time. As new insights emerge, metrics and features will be refined. The purpose is not only to show current trends, but to evolve alongside London’s response to homelessness.