City facilities including City Hall are closed to the public. Many services will remain available, but changes have been made to reduce the need for people to leave their home to access services.
The City supports the entrepreneurial spirit and small business through a home occupation by-law that recognizes the needs of business, balanced against the needs of the community.
Information about starting a business in London is available from the Service London Business website. There you will find helpful tips for planning, launching or growing a business in London and get links to some local partner organizations who can help.
An occupation or business conducted for profit within a dwelling by a permanent resident of the dwelling.
The business may be operated out of a detached dwelling, semi-detached dwelling, triplex, fourplex, or townhouse dwelling, but cannot operate out of an accessory building such as a garage. Call 519-930-3510 or email email@example.com to ensure your use is permitted under the by-law regulations.
Up to 25% of the total area, to a maximum of 28 sq m (300 sq ft) can be used for the business.
Note: A floor plan with dimensions and floor area calculations will be required when applying for a business licence. Plans can be completed by the business owner.
The home based business cannot operate outdoors nor store any goods or materials outside of the dwelling.
You are allowed a maximum of one non-resident employee who is restricted to a secretarial, accounting, clerical, or support role.
You are allowed to have up to five clients in a dwelling at one time for treatment or service.
Deliveries to your home business are limited to vehicles with a registered gross weight not exceeding 5,000 kilograms (11,023 pounds).
The short answer is yes. Signs are permitted and regulated by the Sign By-law. Signs require permits and the by-law regulates the location, quantity, type, and size of signs that are permitted. Contact the Business Hub for more information.
You may use your driveway for client parking, however the driveway and parking area must comply with all regulations set out in the Zoning by-law Z.-1, subection 4.19.
If you are making structural changes, finishing your basement, or installing plumbing for sinks or washrooms, you will require a building permit. For more information email firstname.lastname@example.org or call 519-662-4550. Separate electrical permits are required by the Electrical Safety Organization.
Before starting a home based business, review the Zoning By-law Z.-1 - Section 4 - General Provisions - Subsection 4.10 - Home occupation for all regulations.
Visit the Property Inquiry System to determine if a property has an active business licence.
Visit the Business Licensing page for more information about business licence requirements.