Core Area supports contact list

For all emergencies, please contact 911.

Safety and security contacts

If you're concerned about safety and security in our Core Area, there are several agencies working together who are prepared and ready to respond. 

Report non-urgent emergencies such as nuisance behaviour, chronic problems, or trespassing.

Downtown London Foot Patrol: 519-933-1542 Old East Village Foot Patrol: 519-670-4023

Report emergencies such as someone causing harm to themselves, others, or property or someone who is in medical distress or unresponsive. Call 911

If you see someone in need of non-immediate mental health support: Contact COAST (Community Outreach and Support Team) by calling  519-434-9191, extension 2210 or email london.coast@cmhamiddlesex.ca.

If you see someone experiencing unsheltered homelessness who wants assistance:

Call London Cares at 519-667-2273, available 24/7.

If you are reporting encampments:

Visit service.london.ca or call 519-661-4570 or email service@london.ca

If you are inquiring about needles and sharps: Contact 519-661-4965. This phone line is answered 24/7.

Please visit london.ca/needles for information on how-to pick-up sharps safely.

Report by-law complaints such as yard maintenance, property standard, and vacant unsecured building concerns.

Call 519-661-4660 or email enforcement@london.ca

Report parking/loading zone issues. Call 519-661-4537 or email ParkingEnforcement@london.ca

Our team aims to respond within 24 hours or less. If you are reporting an urgent matter and/or attempting to call after-hours and are unsuccessful, try our dispatch team at 519-661-4965.

Garbage and clean-up contacts

Does the street, sidewalk or park near you need our attention?

Report it by visiting service.london.ca, emailing service@london.ca or calling  519-661-2489.

To help us serve you better, make sure you tell us what you’re calling about:

  • Loose garbage and litter?
  • Sidewalk sweeping?
  • Large items left on the sidewalk, curb or other public space?
  • Biowaste on public property?

For response to active or abandoned encampments:

Visit service.london.ca or call 519-661-4570 or email service@london.ca.

If you are inquiring about needles and sharps: Contact 519-661-4965. This phone line is answered 24/7. Please visit london.ca/needles for information on how to pick up sharps safely.

Visit london.ca/corearea for Core Area garbage collection information.

All contacts

Back to Business (COVID-19 business supports)

Email b2b@london.ca

Building construction and complaints

Call 519-661-4555 or email building@london.ca

Business licensing

Call 519-930-3515 or email licensing@london.ca

Business/zoning inquiries

Call 519-661-2489, extension 5680 or email businesshub@london.ca

By-law enforcement complaints

Call 519-661-4660 or email enforcement@london.ca

Community Outreach and Support Team (COAST)

If you see someone in need of non-immediate mental health support, contact COAST at 519-434-9191, extension 2210 or london.coast@cmhamiddlesex.ca.

Construction projects

Call 519-661-2489, extension 4931 or email downtownjeff@london.ca

Coordinated Informed Response (CIR)

Call 519-661-HOME or 1-833-932-2297 or email homelessprevention@london.ca

Decorative planters and pots

Call 226-688-5751 or email dmilburn@london.ca

Development inquiries

Call 519-930-3500 or email developmentservices@london.ca

Festival and activation planning, and maintenance support

Call 519-661-5575 or email recreation@london.ca

Financial incentive inquiries

Email planning@london.ca

Garbage or recycling collection

Call 519-661-2489 or email service@london.ca

Graffiti removal (on City property)

Call 519-661-2489 or email service@london.ca

Heritage concerns or questions

Email heritage@london.ca

Litter clean-up (on City property)

Call 519-661-2489 or email service@london.ca

London Cares

If you see someone experiencing unsheltered homelessness who wants assistance, call London Cares at 519-667-2273, available 24/7.

London Police Services Foot Patrol

Downtown London Foot Patrol: 519-933-1542

Old East Village Foot Patrol: 519-670-4023

Non-emergency Fire prevention, education, safety, inspections, complaints, requests for fire-related information, or other administrative queries

Call 519-661-4565 from Monday to Friday from 8:00 a.m. to 4:30 p.m., call 519-661-5615 after hours or email FireForms@london.ca.

Park maintenance

Call 226-688-5751 or email dmilburn@london.ca

Parking/loading enforcement

Call 519-661-4537 or email ParkingEnforcement@london.ca

Permit for approved works

Call 519-661-2489, extension 2848 or email streetpermits@london.ca

Planning inquiries

Call 519-661-4980 or email planning@london.ca

Sidewalk or road repairs

Call 519-661-2489 or email service@london.ca

Last modified:Thursday, June 17, 2021