London Fire Department - Health and Wellness Resources

The Psychological Trauma and Stress Systems (PTSS) Lab provides a variety of anonymous, online mental health screening tools are available using the link above. Importantly, these tools are not monitored or recorded. 

Using the screening tools lets you compare your responses to previously published responses from the general population or other public safety personnel.

These tools do not provide a diagnosis. An accurate diagnosis can only be made by a qualified health professional after a complete evaluation.

Access screening tools

Phone numbers for PST members are posted on station and divisional boards.

A Platoon

• Jason Rouse 
• Sean Kingswell 
• Jason Figueiredo 
• Chris Choja 
• Matt Davis 
• Ryan Kruk 
• Drew Shantz 
• Dave Bigg 
• Brad Judd

B Platoon

• Jason Carter
• Andrew Cadieux
• Stephen Hilton
• Adam Froats
• John Campbell
• Tom Stanson
• Zac Hudson

C Platoon

• Jeff Johnson
• Andrew Joice
• Greg Holton
• Royce Beauchamp
• Gage Zehr
• Cole Nicholson

D Platoon

• Mark Liston 
• Rich Degrandpre 
• Chad Hibbs 
• Cody Workman 
• Rob Rutledge 
• Sarah Howlett

Communications

• Trish Brooks
• Ashley Strocki
• Jannine Bieniek Bevin

Fire Prevention 

• Jenn Romyn
• Tracy Mcleish

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The Employee Assistance Program (EAP) is available free of charge, 7 days a week, 24-hours a day to provide you or any immediate family members with support to resolve personal and work-related issues including:

• Personal and/or job stress
• Relationship issues
• Balancing work and family
• Eldercare and childcare
• Separation and loss
• Smoking cessation
• Parenting issues
• Financial or legal matters
• Nutrition

Services are available by phone, by email, in person, and online through a live chat.

To book an appointment or to help determine what services or options are best suited to your needs, call toll-free 1-844-880-9142. To access a variety of resources, tools and, including e-counselling, visit: one.telushealth.com enter username “col”, password “COL”

There is also an app available. Download at App Store or Google Play by simply searching “TELUS Health One”.  Open the app and click on “log in” and enter the following: username: col, password: COL. 

(Please note, passwords are case sensitive)

The City of London Return to Work Services Team is available to discuss any question you may have regarding the resources and support available to support you. This includes assisting with:

• Application to sick leave, short term disability, long term disability
• Assist with return-to-work following injury or illness
• Accessing any of the resources noted in this Plan

You can reach any member of the Return-to-Work Services Team x5801.

LFD has a preferred provider relationship with Homewood Health Center for anyone that requires residential treatment related to post traumatic stress disorder, substance use, or other mental health related illnesses. Anyone requiring the services of Homewood Health can submit their information directly to Homewood Health - Admission Forms or reach out to a member of the Peer Support/Team, Assistant Deputy Chief Ceilidh Boyd at x 5621 or Return to Work Services at x 5801.

Do you prefer to get your wellness information through videos, articles or live chat? Life Speak is an online wellness resource that LFD employees and their families can access anytime, day or night. It includes:

• Short videos on various wellness topics such as trauma, resilience, mindfulness, parenting, eldercare etc.
• Expert-written articles and Q&A on relationships,
• A live web chat where you can ask experts confidential questions and get answers

Visit LifeSpeak and use ‘col’ to log in.

The Fire Assist Program is available free of charge and is designed to help individuals affected by trauma by providing confidential access to specialized care (psychotherapists, social workers) to treat and build resiliency through a network of services and resources. To use the Fire Assist Program, reach out to a PST member, Assistant Deputy Chief Ceilidh Boyd at x5621 or Return to Work Services at x5801.

A Fire Chaplain can assist employees and their families in times of crisis and to support them with their spiritual needs. The Chaplain is responsible for providing non-denominational religious, spiritual, and emotional support to LFD employees and their families. While Chaplains are not generally licensed counsellors, they are prepared to help people with various life challenges related to work, family, substance abuse, and grief.

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• All communications with a Chaplain are confidential.
• A Fire Chaplain may represent the Fire Service at public events, department functions, and funeral or memorial services.

You can reach the Fire Chaplains, Father John Comiskey at 519-476-1542 or Rev. Frank Roe at 519-860-8882.

Psychological Services - $3,500 per benefit year. The benefit year is January 1 to December 31 and there is a hard reset at the start of each year. This includes services provided by a registered psychologist, psychoanalyst, psychotherapist, master of social work, marriage and/or family therapist, or clinical counsellor. 

Paramedical Services - $2,000 in any 12 months combined for services of a chiropractor, massage therapist, speech pathologist, physiotherapist, and surgical stockings. This is based on a 12-month period not a January 1 to Dec 31 period as Psychological Services are. 

For specifics, refer to the Collective Agreement. If you have any questions, regarding your benefit coverage contact Manulife at 1-800-268-6195.

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Megan Phillips - Registered Psychotherapist

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266 Oxford Street East Unit 303, London

(519) 630-8233

https://phillipspsychotherapy.ca

• Megan Phillips is a registered psychotherapist.
• Areas of practice include addictions, mental health, concurrent disorders, occupational stress injuries, trauma, compassion fatigue.
• Specializing in Cognitive Behavioural Therapy for Trauma, Dialectical Behaviour Therapy for Trauma, Internal Family Systems, Eye Movement Desensitization and Reprocessing, Somatic Experiencing, Neuro Linguistic Processing, Exposure Therapies, Cognitive Processing Therapy, Mindfulness Based Stress Reduction
• Provide virtual and in person treatment.
• Twenty plus years of experience in the field of mental health
• Involved in various peer support training initiatives.
• Extensive experience with first responders including London Police Services Peer and Family Support Programs, St. Thomas Police Services Peer and Family Support Programs and extending her skills to the implementation of the Windsor Police Service Peer and Family Support Program

Megan Phillip's Associates

Rincy Carter- Psychiatric Nurse and Psychotherapist

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Rincy@phillipspsychotherapy.ca

• Rincy is an experienced and dedicated Psychotherapist, and Registered Nurse, specializing in mental health, trauma, OSI, and addictions for individuals, couples, and families.
• Throughout her decade-long career, she has therapeutically supported a wide range of populations and provided educational seminars on various occupational topics.
• Rincy utilizes evidence-based approaches including CBT, DBT, CPT, EMDR, and additional trauma-focused modalities.
• As a nurse, Rincy is also available to support individuals and families as they navigate life-altering illnesses, chronic illnesses, caregiver fatigue, and prolonged recovery from injuries, including head injuries.
• Rincy recognizes the impact chronic pain can cause on emotional and psychological well-being and focuses on her dual skills by addressing both areas simultaneously.
• Rincy is available for in-person, online, or telephone appointments. 

Sam Boulazreg- Registered Psychotherapist

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Sam@phillipspsychotherapy.ca

• Sam Boulazreg is a Registered Psychotherapist who specializes in supporting individuals through complex challenges, including ADHD, ASD, anxiety disorders, and mood-related disorders.
• He possesses extensive experience working with multiple age groups as individuals explore dynamic challenges resulting from co-existing conditions.
• Sam operates through a holistic approach to treatment that integrates evidence-based mind, brain, and body wellness to ensure comprehensive recovery.
• He utilizes DBT, CBT, and ACT while incorporating a trauma-informed lens.
• His dedication to emotional and physical well-being makes him a valuable support for those beginning their journey to mental health recovery and prevention of future mental health relapses.
• Sam is available for online, in-person, or telephone appointments. 

Marsha Nicholas- Registered Psychotherapist

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Marsha@phillipspsychotherapy.ca

• Marsha Nicholas is a Registered Psychotherapist with 20 years of experience in both community and private practice settings.
• She specializes in helping individuals and families navigate chronic addiction, and relapse, by utilizing a range of evidence-based therapeutic modalities such as CBT and CPT.
• Beyond addiction recovery, Marsha is highly skilled in supporting clients through trauma, OSI, mood disorders, and anxiety disorders.
• Her dynamic and direct approach empowers individuals to confront their struggles and reclaim control over their lives.
• Marsha is available for online sessions only at this time. 

Natalia Kowalczyk- Registered Social Worker and Psychotherapist

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Natalia@phillipspsychotherapy.ca

• Natalia Kowalczyk is a Registered Social Worker, and Psychotherapist, with extensive experience supporting first responders, healthcare workers, and their families through mental health crises and trauma recovery.
• Drawing on her previous role with LHSC, and the Stratford Police, Natalia offers deep clinical insight into challenges such as compassion fatigue, grief, loss, and recovery from trauma, OSI, and PTSD.
• In addition to her trauma and addiction expertise, Natalia is highly knowledgeable in the areas of ADHD and strategies to navigate neurodivergence.
• Utilizing evidence-based therapies, such as CBT, DBT, CPT, Natalia’s comprehensive approach provides clients with both clinical excellence and the practical resources needed for long-term mental health recovery and stability.
• Natalia is available for in-person, online, or telephone appointments. 

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Castillo Counselling & Associates provides evidence-based counselling in Sarnia, virtual psychotherapy across Ontario, and specialized mental health services.

2057 Lakeshore Road, Sarnia, Ontario

(226) 246-4669

https://castillocounselling.ca

Andrea Castillo-Perez- RN, CPMHN, MA, RP

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castillocounselling@gmail.com

• Registered Psychotherapist (CRPO) and Registered Nurse (CNO) with 25+ years of experience supporting trauma, anxiety, PTSD, and first responders.
• Andrea’s approach combines evidence-based techniques like Cognitive Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT), Emotionally Focused Therapy (EFT), Internal Family Systems (IFS), Deep Brain Reorienting (DBR), Mindfulness, the Integrative Trauma and Attachment Model (ITATM), and Somatic Experiencing and more to support you toward healing.
• Andrea offers a complimentary 15-minute consultation by phone or online, where we can discuss your goals. To set up a consultation, please call or text 226-246-4669 or fill out our quick form.

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Heal Traumas is a Trauma Healing Organization on a mission to change lives. We offer people quick and accessible services to meet their needs and help them heal from overwhelming experiences.

Cambridge, Ontario

(519) 774-6622

https://healtraumas.com

Angela Vandommele, Registered Psychotherapist

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Ways to Wellbeing Cambridge, Ontario

(519) 774-6622

angela@waystowellbeing.ca

• Angela is a Registered Psychotherapist and the director of Ways to Wellbeing.
• Over the past decade and a half, she has focused on gaining all the skills and tools needed to achieve her life mission: Heal Traumas!
• Brings a diverse range of experiences to the table, from her own lived experiences, to being on call as a crisis and trauma therapist at a children’s hospital for several years and doing the therapy needed to heal her occupational stress.
• Area of practice include: childhood physical and sexual abuse, medical trauma, infant loss and miscarriage and fertility treatment, as well as single incident trauma such as fire and vehicle collisions.
• Committed to supporting trauma-exposed professionals, including first responders and healthcare professionals, offering both virtual and in-person treatment options.
• Developed a documentary on Health Trauma - Healing Trauma Documentary Trailer -YouTube.

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Archways Centre for CBT is a private psychology clinic dedicated to using evidence-based therapies grounded in cognitive-behavioural therapies (CBT) to help adults, adolescents, and children improve their lives.

460 Springbank Drive, Suite 205, London

(519) 472-6612 

Jerrica Hunter – Registered Psychotherapist

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Jerrica@archways.ca

https://www.archways.ca/team/jerrica-hunter

• Jerrica is a Registered Psychotherapist & Psychological Associate (Supervised Practice) who uses evidence-based practices to help individuals improve their mental and emotional wellbeing.
• Jerrica works with uniformed first responders to explore how working within military and paramilitary systems have affected their self-image. Working with this population has given her an in-depth understanding of the issues and concerns that are specific to these fields and their cultures. She believes in a relational and trauma-informed approach, in combination with evidence-based treatment methods, is crucial to providing treatment for stress, operational stress injuries, and traumatic experiences.
• Trauma therapy is not easy, but it is definitely worthwhile. With both curiosity and compassion as the basis for a strong therapeutic relationship, she strongly believes in everyone’s power to change themselves.
• Treatment approaches include Cognitive Behavioural Therapy (CBT), Acceptance & Commitment Therapy (ACT), Mindfulness Based Stress Reduction (MBSR), and Internal Family Systems (IFS) to address challenges such as anxiety, burnout, trauma, grief, compassion fatigue, and relationship difficulties. She has particular expertise in working with trauma and Posttraumatic Stress.
• When she’s not working, Jerrica enjoys reformer pilates, hiking, baking, and painting with watercolour. She loves camping, travel, and animals (your fur babies are always welcome in my virtual sessions!).

Jen Wall – Registered Psychotherapist

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info@talkwithjen.ca

519-870-5592

https://talkwithjen.ca/

• Jen Wall works with firefighters on the mental skills required for clear thinking, emotional regulation, and effective decision-making in high-pressure and rapidly changing situations.
• This includes developing emotional intelligence in operational environments, such as recognizing and managing stress responses in real time, staying steady during critical incidents, communicating clearly within crews, and recovering after difficult calls without prolonged impact on sleep, relationships, or day-to-day functioning.
• Many people come to me for anxiety, low mood, trauma, PTSD, burnout, ADHD, grief, emotional struggles, relationship or family conflict, and feeling disconnected from meaning or purpose.
• The focus is on practical psychological skills that support resilience, steadiness, and performance in demanding fireground and station environments.
• Jen Wall is a Registered Psychotherapist and offers virtual sessions across Ontario.
• Book a free 20-minute consultation today.

Chris Aristides- Registered Psychotherapist

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226-756-0127

www.chrisaristides.com 

• Chris Aristides is a Registered Psychotherapist providing virtual psychotherapy for adults across Ontario. His areas of practice include trauma and PTSD, workplace stress and burnout, anxiety, depression, grief and loss, life transitions, and relationship difficulties. 
• Chris is committed to supporting first responders and other trauma-exposed professionals - especially those who are beginning therapy for the first time, and unsure about what to expect.
• Chris has trained in various evidence-based approaches, including Cognitive Behavioural Therapy (CBT) and Acceptance & Commitment Therapy (ACT), and values keeping the work human, practical, and down-to-earth. 
• To schedule a meet-and-great or learn more visit www.chrisaristides.com. 

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119 Wortley Road Suite #4, London

(519) 200-5763

www.susanalexander.ca

Susan Alexander- Registered Psychotherapist

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• Susan Alexander is a psychotherapist, and a registered social worker.
• Her work includes treatment with individuals who are exposed to trauma and occupational stress including first responders
• Specializing in trauma intervention, Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Brief Solution Focused Intervention, Eye Movement Desensitization and Reprocessing, and Internal Family Systems
• Provide virtual and in person treatment
• Twenty plus years of experience in the field of mental health, including extensive experience with first responders
• Worked with the Ministry of the Attorney General in the court system with victims of crime; with London Health Sciences Centre Emergency Care program, Adolescent Mental Health Program, and the London Regional Cancer Care Centre
• Experienced teacher/trainer for those who work on the front lines of trauma intervention: police, fire, paramedic, nursing, social work, social service work and crisis centre
• Provides education, training, and consultation to first responder organizations

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We bring energy, compassion, and advanced practice skills to therapeutic services that nurture our client’s innate capacity to heal, grow and overcome trauma, loss and social challenges. Our developmentally sensitive, state-of-the-art methods are informed by trauma and attachment theories and support our clients to experience enduring change.

335 Wellington Road, London ON

(519) 936-0108

www.amandabell.ca

Amanda Bell- Certified EMDR Therapist and Consultant

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• Dr. Amanda Bell has been privileged to assist children and adults in the London community for over 30 years as a trauma specialist, consultant and trainer.
• Throughout her career, Dr. Bell has learned from and been inspired by her clients’ wisdom, strength and capacity to heal, grow and thrive despite early trauma and loss.
• She remains grateful for the opportunity to work in partnership with loving and dedicated parents, guardians and professionals who support the safety and wellbeing of her more vulnerable child clients.
• Dr. Bell has a PhD in social work and is a registered social worker, a certified EMDR therapist, consultant and EMDRIA approved Basic Trainer. She is also a certified play therapist, play therapy supervisor and instructor with the Canadian Association for Play Therapy.

Amanda Bell Associates

Michelle Mcintyre- Registered Social Worker

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• Michelle McIntyre is a Registered Social Worker with over 20 years of clinical experience. She works full time in private practice with Dr. Amanda Bell and Associates working with children, adolescents, and adults with a wide range of therapeutic issues.
• She has a special interest in working with trauma, post-traumatic stress, crisis, relational difficulties, and situational and developmental life transitions.
• She obtained a Bachelor of Social Work degree from King’s University College (1996); and a Master degree of Social Work from Wilfrid Laurier University (2004).
• She is a Certified EMDR Therapist and an EMRIA Approved Consultant. She has found EMDR therapy to be an incredibly powerful and enduring therapeutic intervention to heal a wide range of presenting clinical issues.
• A genuine life long learner, she strives on continually updating her knowledge and training to best meet the needs of her clients.

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190 Wortley Road Unit 215, London

(519) 494-9551

www.carolyncarriercounselling.com

Carolyn Carrier- Registered Social Worker

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Carolyn@carolyncarriercounselling.com

• Carolyn Carrier is a registered social worker, certified EMDR therapist and consultant.
• Areas of practice include trauma, anxiety, depression, guilt and shame, self-esteem, negative thinking, childhood abuse, grief, and loss.
• Trained in trauma specific therapies including Deep Brain Reorientation, Eye Movement Desensitization and Reprocessing Therapy, Exposure Therapy, and Cognitive Behavioral Therapy as well as others.
• Provides both virtual and in-person treatment.
• Worked at the London Health Science Center within the Traumatic Stress Services working impacted by early developmental trauma. Completed advance trauma certificate through the International Society of Traumatic Stress Studies
• Prior to counseling worked thirteen years within the correctional services forensic field and has extensive experience working with offenders, the justice system, probation and parole, and domestic violence victims all of which enhances her understanding in the challenges faced by the first responder.

Nicole-Lee Anderson, MSW, RSW

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519-494-9551

info@carolyncarriercounselling.com

• Nicole-Lee is a Registered Social Worker with over a decade of experience supporting people in their mental health. Nicole-Lee has worked in forensic settings with John Howard Society and Maplehurst Correctional Center.
• Emotion Focused Therapy, Cognitive Behavioural Therapy, Dialectical Behavioural Therapy, and soon she will also be offering EMDR Therapy.
• Nicole-Lee has areas of interest in working with: Traumatic Stress, PTSD, Anxiety, Emotional Regulation, Depression Attachment & Relationship Counselling

Available Thursday evenings and Saturday mornings.

Gentle Pathways

Experience compassionate support in trauma therapy and counselling for individuals of all ages in a safe environment.

204A, 219 Oxford St W, London, ON N6H 2B8

(519) 472-5366

www.gentlepathways.ca

Paulina Dysko - Psychotherapist, Registered Social Worker

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paulina@gentlepathways.ca

• Paulina Dysko is a psychotherapist, registered social worker
• Former first responder herself, Paulina has a knowledge and deep understanding of the challenges faced by emergency service personnel.
• Areas of practice: works primarily with individuals affected by trauma, post traumatic stress disorder, anxiety, traumatic grief and occupational stress
• Special interest in supporting first responders and their families in effectively managing stress that naturally arise from this line of work
• Trained in Eye Movement Desensitization and Reprocessing (EMDR), Cognitive Behavioural Therapy (CBT), Play Therapy, Internal Family Systems; completed First Responder Specific Mental Health Training
• Provides in-person and virtual appointments

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North Counselling is a diverse team of trusted clinicians offering counselling and psychotherapy services to adults, teens and kids suffering from anxiety, depression, grief, emotional struggles and trauma. We also provide specialized services for First Responders, members of the Canadian Armed Forces and Veterans.

119 Wortley Road Unit #7, London

(519) 200-4376 

www.northcounselling.ca

Mike Fluit- MSW, Registered Social Worker and Psychotherapist

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mike@northcounselling.ca 

• Mike Fluit has been a registered social worker for 18 years.
• Has a special interest in working with Police, first responders, members of the Canadian Armed Forces and Veterans
• Focuses on working those who struggle with trauma, anxiety, intense emotions, anger, addiction, and relationship problems/instability.
• Utilizes various evidence-based approaches to counselling such as Eye Movement Desensitization and Reprocessing, Cognitive Behavioral Therapy, Internal Family Systems, Brief Solution Focused Therapy and Narrative Therapy
• Provides virtual and in-person treatment.

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Your Life. Your Healing. Your Terms

Being Human Is Hard. Getting Help Shouldn’t Be. Straightforward, compassionate virtual and in person therapy for real life

291 King Street, Suite 103, London

(519) 639-4698

evolvegroupinc.net

Wendy Pearson- MEd, RP, CCC

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291 King Street, Suite 103, London

(519) 639-4698

www.therapyforu.ca

wendydpearson@gmail.com 

• Wendy Person is Registered Psychotherapist and EMDR clinician with over 25 years’ experience.
• Works with individuals, couples, families, children and teens who are impacted by current or past trauma, substance use/addictions, grief, depression, anxiety, eating disorders and disordered eating, relationship issues, stress, parenting issues, sexual assault or abuse, workplace issues, gender identity concerns, couple and family issues as well as life transitions, to name a few.
• First responders given ‘priority’ in speed of appointment scheduling.
• In-person and virtual appointments available

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Here for You When You Need A Soft Place to Land

18 Becher St, London, Ontario

(519) 913-3201

gibsoncounselling.ca

Michelle Gibson MSW, RSW 

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hello@gibsoncounselling.ca

• Michelle Gibson is a practicing Psychotherapist and Registered Social Worker and runs a group practice in London with trauma specialized clinicians.
• Areas of focus include stress, trauma/PTSD, identity, grief and loss, anxiety, anger, addiction, relationship issues, personality disorders, and general support through life transitions and changes.  
• Treatment therapies include Internal Family Systems, EMDR, Somatic Therapy, Cognitive Behavioural Therapy, Dialectal Behavioural Therapy, Cognitive Processing Therapy, Acceptance and Commitment Therapy, Mindfulness Based Therapies.
• Provides individual and couples therapy and her team provides services from childhood through adulthood.
• Experience working with first responders including Police, Fire, Paramedics, and Military.
• Adjunct professor and workshop facilitator throughout Canada lecturing on the topic of trauma and stress.
• First responders given ‘priority’ in speed of appointment scheduling.
• In-person and virtual appointments available

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A haven for transformative healing and growth, specializing in relationship-focused psychotherapy 

Suite 200 -190 Wortley Road, London, ON N6C 4V7

Cell: (519) 280-3480

www.hfmpsychotherapy

Heather Fredin-Munton- Registered Psychotherapist

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heather@hfmpsychotherapy.ca

• Heather has been providing psychotherapy and training for 25 years.
• She is a Registered Psychotherapist. She holds a master’s degree in Counselling Psychology, a Diploma in Art Therapy and a Bachelor’s Degree in Education.  
• She provides psychotherapy to individuals (adults and adolescents), couples, and families.
• Her work is focused on treatment of individuals who are exposed to trauma. (occupational stress, first responders and interpersonal violence).
• Provides both in person and virtual sessions.
• She has provided training on the topics of Suicide Risk assessment/Intervention and Victorious Trauma and Compassion Fatigue to Ontario Ministry of Community and Social Services for over 10 years.
• Heather is an adjunct professor in the Counselling Psychology program at Western University Heather regularly teaches Systemic Practice (psychotherapy for families, couples, and groups) in the MA Counselling Psychology program.
• Trained on the topics of trauma informed care, suicide postvention, resiliency and compassion fatigue.
• She is trained in the therapeutic modalities of: CBT (Cognitive Behavioural Therapy), ACT (Acceptance and Commitment Therapy), EMDR (Eye Movement Desensitization and Reprocessing), DBT (Dialectical Behaviour Therapy, and CPT (Cognitive Processing Therapy for individuals and couples) and EFT (Emotion Focused Therapy for individuals, families and couples). 

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Empowering all people everywhere to live their healthiest lives.

111 Waterloo Street, Suite 508, London ON

226-777-7702

www.londontraumatherapy.com

• London Centre for Trauma Therapy is a leading mental health clinic of empathetic, warm, and skilled trauma-based therapists.
• Areas of practice include post-traumatic stress disorder, attachment trauma, addictions domestic violence grief and loss burnout and compassion fatigue as well as others.
• Modalities of psychotherapy include Eye Movement Desensitization and Reprocessing, Dialectical Behavior, Art and Play Therapy, Attachment-Based Therapy, Narrative Therapy, Cognitive Behavioral Therapy, Somatic-Based Therapy, and Mindfulness
• Provides virtual and in person treatment.
• 100% Therapist Match Guarantee
• First session is on them

Rising Insight Counselling and Psychotherapy

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521 Colborne Street London, On, N6B 2B7

490 Oxford Street East London, On, N5Y 3H7

(226) 781-4104

www.risinginsightcounselling.com

• Rising Insight is a group of Registered Psychotherapists committed to providing holistic, effective, and confidential support for adults, children, and youth.
• Areas of practice include parenting, LGBTQIA2S+ Identity Exploration, couples and family therapy, grief and bereavement, trauma and post-traumatic stress disorder.
• Provides virtual and in-person services.

Blueprint Counselling

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London South - 111 Waterloo St. London, ON, N6B 2M2 Suite #309

London North - 230 Victoria St. London, ON N6A 2C2 Suite #121

226-212-8272

info@bpcounselling.com

bpcounselling.com

• Trauma Informed Psychotherapists, Social Workers, Nurse Practitioners and Psychiatrist
• Mental health clinic that offers warm and judgement free space for individuals and couples
• Areas of practice include trauma, depression, bipolar disorder, anxiety, adult survivors of childhood neglect, ADHD/Autism, grief, loss & terminal illness, life and career transitions, chronic pain, illness & disability, relationship conflict, family therapy, parenting and caregiving, financial concerns and substance use counselling.
• Modalities of psychotherapy include: Internal Family Systems Therapy, Somatic Experiencing, Dialectical Behaviour Therapy, Acceptance and Commitment Therapy, Gottman Method Couples Counselling, Interpersonal Psychotherapy, Narrative Therapy, Eye Movement Desensitization and Reprocessing (EMDR), Cognitive Behavioural Therapy, Traumatic Incident Reduction and Existential-Humanistic Psychotherapy
• Provide psychedelic assisted psychotherapy and integration using Ketamine and Psilocybin

Dr. David Reist- Psychologist

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4-141 Wortley Road, London

519-630-8073

www.helpfulchanges.com 

• Dr. David Reist is a psychologist registered with the College of Psychologists of Ontario.
• Providing psychological assessment and treatment for over 20 years, with significant focus on first responders.
• Areas of practice include post-traumatic stress disorder (PTSD), operational stress injuries, anxiety, depression, and stress management.
• Uses a variety of approaches tailored to individual needs and preferences, including CBT, ACT, Exposure and Mindfulness based approaches.
• Provides both virtual and in-person appointments.

McKenzie Psychology

186 Albert Street, Suite 305, London, Ontario

(519) 432-6200

www.mckenziepsychology.ca

Dr. Sandra McKenzie- Psychologist

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 info@mckenziepsychology.ca

• Founded in 2005, McKenzie Psychology is a longstanding group practice composed of registered psychologists and registered psychotherapists (who practice under the supervision of registered psychologists). You may read about our clinicians via this link to our website: https://mckenziepsychology.ca/our-team/
• We provide therapy and assessment services to individuals of all ages (adults, adolescents, and children). We have immediate openings for our therapy services and typically keep a short wait list (approximately 2 months) for our assessment services.
• Our approach to therapy is integrative in that we incorporate various evidence- based modalities (including trauma-focused and trauma-informed approaches) in tailoring treatment to our patients.
• Our assessment services include the following:
  • Psychoeducational Assessments are an examination of cognitive and academic functioning, as well as various information processing skills essential to learning (e.g., memory, processing speed, phonological processing, visual-motor integration). In addition to identifying learning disabilities, our Psychoeducational Assessments can detect other sorts of impairments that may compromise cognitive performance, such as attention-deficit/hyperactivity disorder (ADHD), executive functioning difficulties, and adaptive skills deficits.
  • Psychodiagnostic Assessments are conducted to determine individuals’ psychological (mental health) status and functioning.
  • Combined Psychoeducational and Psychodiagnostic Assessments are the most extensive assessment service we offer. These wide-ranging assessments are indicated when there are concerns about an individual’s cognitive, academic, and psychological (mental health) functioning. The data obtained in this assessment are integrated with the intent of developing a thorough understanding of a person’s complex difficulties.
• We offer in-person and virtual appointments.
• We are a WSIB Community Mental Health Program Partner.  

Sandra McKenzie's Associates

Dr. Fiona Meek- Clinical and School Psychologist

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15 Main Street N, Forest

(519) 673-8542

drmeek@lambtonshorespsychology.ca

www.lambtonshorespsychology.ca

• Dr. Meek is a clinical psychologist registered by the College of Psychologists of Ontario
• Therapeutic approach is integrative and entirely patient centered.
• Expertise in Cognitive Behavioural Therapy, Third Wave CBT approaches (including Cognitive Processing Therapy and Dialectical Behaviour Therapy), and Emotion- Focused Therapy
• Experience working with a range of presenting issues, including anxiety and mood disorders, behavioural and emotion-regulation challenges, complex trauma, and posttraumatic stress.
• Special interest in assessing and treating first responders.
• Provides virtual and in-person services.
• WSIB Community Mental Health Partner

Canaran Psychology at London Therapy Collective

1135 Adelaide St North, Suite 103 London ON N5Y 4K7 

(226) 766-0551

https://londontherapycollective.ca

Gita Canaran - M.A., C. Psychologist 

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gita@canaranpsychology.ca

• Gita is an experienced clinical psychologist who focuses on the treatment of First Responders with the cumulative and often complex effects of trauma and stress
• Treatment is provided online and in person
• She is trained in a variety of treatments including CBT, CPT, EMDR, IFS, CFT, and Schema Therapy
• Adjunct Professor in the Department of Psychiatry at Western University.

Dr. Mark Petter

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642 Waterloo Street, London

(519) 873-3783

drmarkpetter@protonmail.com

www.drbiederman.com

• Dr. Petter is a clinical psychologist registered with the College of Psychologist of Ontario.
• Experience working at Victoria Hospital with the Workplace Traumatic Stress Program prior to entering into private practice.
• Uses a variety of approaches including CBT and mindfulness-based treatments.
• Practice primarily focuses on providing evidence-based treatment and prevention techniques for issues related to traumatic stress, grief, sleep, anxiety, depression, and chronic pain.
• Provides virtual and in-person services.
• WSIB registered provider
• Dr. Graham Reid is a clinical psychologist, registered by the College of Psychologists of Ontario, and is an Associate Professor in Psychology, Family Medicine, and Pediatrics at The University of Western Ontario.
• Areas of practice for adults include post-traumatic stress disorder, anxiety, depression, couples and relationships, and coping with chronic health conditions.
• Offers services including Cognitive Behavioural and Cognitive Processing Therapy, Exposure Therapy, and Mindfulness/Acceptance.
• Special interest in sleep issues among children, youth, and adults.
• In-person and virtual appointments available.

Dr. Graham Reid- Psychologist

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Unit A - 309 Commissioners Rd West

London, ON, N6J 1Y4

519-639-7136

Dr.GrahamReid@gmail.com

• Dr. Graham Reid is a clinical psychologist, registered by the College of Psychologists of Ontario, and is an Associate Professor in Psychology, Family Medicine, and Pediatrics at The University of Western Ontario.
• Areas of practice for adults include post-traumatic stress disorder, anxiety, depression, couples and relationships, and coping with chronic health conditions.
• Offers services including Cognitive Behavioural and Cognitive Processing Therapy, Exposure Therapy, and Mindfulness/Acceptance.
• Special interest in sleep issues among children, youth, and adults.
• In-person and virtual appointments available.

Dr. Naomi Wiesenthal- Psychologist

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PO Box 51024 Stoneybrook RO, London

(519) 494-4320

forestcitypsych@gmail.com

https://forestcitypsych.ca/our-staff

• Dr. Naomi Wiesenthal is a psychologist registered with the College of Psychologists of Ontario to provided clinical, rehabilitation, and health psychology services.
• Been providing psychological services for over 20 years.
• Areas of practice include treatment of anxiety, trauma, operational stress injury/moral injury, medical illness, grief, parenthood, and fertility concerns.
• Treatment is primarily offered from an Acceptance and Commitment Therapy approach.
• At this point in time, all services are offered virtually, through encrypted video or by telephone, at the client’s preference.
• WSIB Community Mental Health Program

Dr. Erin Ross- Psychologist

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190 Wortley Road, Suite 215, London

(519) 694-4189

erin@drerinross.com

https://drerinross.com/about-erin/

• Dr. Erin Ross is a clinical psychologist registered by the College of Psychologists of Ontario
• Provides psychological services including diagnosis and assessment of post-traumatic stress disorder.
• Fifteen plus years of experience
• Worked for the London Health Sciences Centre, first in the First Episode Mood and Anxiety Program and in the Traumatic Stress Service where she provided individual and group therapy to adults who suffer from trauma-related disorders, depression, anxiety, dissociative disorders, and personality disorders.
• Draws from Emotion-Focused Therapy, Cognitive Behavioural Therapy, Psychodynamic Psychotherapy, and Eye Movement Desensitization and Reprocessing
• Works both in-person and virtually

Dr. Robert Snurr- Psychologist

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450 Central Ave, Suite 405, London

(519) 858-0491

www.robertschnurr.ca/

• Dr Robert Snurr is a clinical psychologist registered by the College of Psychologists of Ontario
• Area of practice include services for chronic pain, PTSD, driving anxiety, phobias, work-related issues, anxiety, depression, relationship problems, loss of employment or ability to work, job stress, and job change problems.
• Thirty plus years of experience, including several years of experience working alongside first responders.
• Provides virtual and in-person treatment.
• WSIB Community Mental Health Partner

Dr. Andrew Ekblad- Psychologist

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22 Liverpool Street, Guelph, ON  

100 Regina Street, Waterloo, ON

(519) 265-7734 

www.broadleafhealth.ca 

• Areas of focus include PTSD, depression, anxiety, impulsivity, addiction, suicidal thoughts/ behaviour, borderline personality disorder, relationship issues, stress management, anger.
• Primary treatment approach is Cognitive Behavioural Therapy. Other treatment therapies include Dialectal Behavioural Therapy, Prolonged Exposure Therapy, Cognitive Processing Therapy, Acceptance and Commitment Therapy, Mindfulness Based Therapies.
• Extensive experience working with first responders
• Works with adult clients, families, and adolescents.
• Provides "resilience training" for first responders before operational stress starts to impact psychological wellness.
• Provides reintegration services for first responders transitioning from being off work to returning to work.
• Provides beginning of career and ongoing "Wellness Checks" to maintain healthy baseline of functioning over course of career.
• First responders given ‘priority’ in speed of appointment scheduling.
• In-person and virtual appointments available

Dr. Charles Nelson- Psychologist and Associates

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10927 Oxbow Drive, Komoka

(519) 204-1806

https://ca.linkedin.com/in/dr-charles-nelson-3629bb28

• Dr. Charles Nelson is a clinical psychologist registered by the College of Psychologists of Ontario
• Areas of practice include post-traumatic stress disorder, anxiety, mood disorders, and chronic pain.
• Offers services including Prolonged Exposure Therapy, Cognitive Behavioral Therapy and Acceptance and Commitment Therapy
• Twenty-five plus years assessing and treating police, EMS, fire, veterans, Canadian Forces members.
• Provides virtual and in-person treatment.
• Presented at international conferences on suicide, trauma, vicarious resilience, pain, mild traumatic brain injury and smoking cessation.
• WSIB Community Mental Health Partner

Dr. Joan Clayton- Psychologist 

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513 Princess Avenue, London, Ontario

(519) 673-4091 

www.helpfulchanges.com

• Dr. Clayton is a clinical psychologist registered with the College of Psychologists of Ontario.
• Areas of practice include Human Sexuality, Trauma work with first responders.
• Trained in trauma specific therapies including mind body spirit approach.
• 30 plus years of experience with over 10 years of treating uniformed and non-uniformed first responders.
• Provide virtual and in-person treatment.
• WSIB registered provider.

Dr. Tevya Hunter- Psychologist

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37 Ridout Street, London, ON, N6C 3W7

519-317-2966

admin@hunterpsych.ca 

www.hunterpsych.ca

• Dr. Tevya Hunter is a psychologist registered with the College of Psychologists of Ontario to provide clinical psychology services.
• Dr. Hunter has been providing psychological services for over 15 years.
• Client-centered care with core values of respect, understanding, and compassion.
• Areas of practice include treatment of trauma, Post-Traumatic Stress Disorder (PTSD),
  emotional regulation, abuse, anxiety, fears/phobias, anger, grief, and depression.
• Significant experience working with veterans and the RCMP at the Operational Stress
  Injury Clinic.
• Appointments are available virtually as well as in person.
• Dr. Hunter is not available currently for immediate appointments, but encourages reaching out for beginning of career check

Dr. Katrina Fenicky- MD, MA, FRCPC

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St. Thomas Elgin General Hospital

189 Elm Street, St. Thomas, ON, N5R 5C4

Phone: 519-637-0511 x 1 

Fax: (519) 913-4045

katrina.fenicky@stegh.on.ca (for clinician and referee use only) 

• Dr. Katrina Fenicky is a fully licensed Psychiatrist and certified member of the College of Physicians and Surgeons of Ontario and Royal College of Physicians and Surgeons of Canada
• Areas of practice include treatment of moral injuries, PTSD and operational stress injuries, women’s health and anxiety disorders
• Special interest in the treatment of First Responders, RCMP and Canadian Forces Veterans
• Completed her final year of residency training at the Operational Stress Injury Clinic in London, specializing in the treatment of CAF Veterans and RCMP members
• Provides 100% OHIP covered psychiatric assessment, diagnosis and treatment, both virtual and in-person
• Referrals should be directed to Dr. Katrina Fenicky. 

Note: A referral from any MD (family doctor, walk-in doctor or MD specialist) or Nurse Practitioner is required

Dr. Janine Przysiezny- Psychiatrist 

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London, ON

506-975-1393

• Dr. Przysiezny has had a practice focused on the treatment of interpersonal, generational, and occupational trauma for 20 years.
• For 11 years, she had Psychodynamic Psychotherapy practice, and then worked at the St. Thomas Elgin General Hospital from 2017 until 2023.
• Dr. P. began focusing on treating First Responders and Front-Line Workers during the COVID-19 Pandemic, in partnership with Disaster Psychiatry Canada’s Rapid Response Team.
• Although she specializes in treating Trauma and Stressor Related Disorders, she also assesses and offers treatment plans for other illnesses, such as Depression, Anxiety, OCD, Insomnia, Bipolar Disorder, and others.

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510 Southdale Road, Suite 302 London, ON N6E 0B2

(226)-605-0664

www.kidszen.ca

info@kidszen.ca

• Kids Zen is a counselling service for children, teens, young adults, and parents.
• Registered Social Workers and Psychotherapists are available to support you with parenting challenges, your child's mental health needs, behavioural difficulties, emotional regulation, trauma, adjustment, and sleep concerns.
• Experienced in working with mental health challenges and crises, ADHD, ODD, ASD, adjustment to life changes, anxiety, depression, behavioural challenges, trauma, grief/loss, parent-child/sibling relationship challenges and school avoidance.
• Specialized modalities of counselling/ psychotherapy include Cognitive Behavioural Therapy, Trauma-Focused Cognitive Behavioural Therapy, Somatic Experiencing techniques, Infant and children’s sleep counselling/consultation, Hypnotherapy, Dialectical behavioral Therapy, Play based and Sand tray-based interventions.
• Provides virtual and in person treatment.

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519-282-2958

865 Florence St. London ON N5W 6G6

1 Tunks lane, Komoka, On

epicsportscentre.ca

• World class sports medicine and physiotherapy clinic committed to assisting LFD employees in a timely manner.
• This clinic fully understands the occupational demands of those in the fire service and committed to ensuring that those in the fire service are treated as occupational athletes.
• Services include sports medicine and orthopedic clinic, physiotherapy, chiropractor, nutrition, registered massage therapy and naturopathic services.
• Experience working with those in the fire service and other first responders.

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519-601-5522
1510 Woodcock St. Unit 1
London, Ontario N6H 5S1
www.reactivephysio.com

Reactive Physiotherapy has been a preferred provider for LFD employees for many years, offering timely access to care with the privacy of individual treatment rooms and extended hours designed to accommodate shift schedules. Our team understands the demands of the fire service and is committed to getting members healthy and back to duty with confidence.

Services available to LFD members:

• Physiotherapy
• Registered Massage Therapy
• Occupational Therapy
• Kinesiology & Physical Capacity Screening
• Strength & Conditioning

The London Fire Department is looking to expand their offerings of Discounted Fitness Memberships. Below is the list of LFD Discounted Fitness Memberships to date.

GoodLife Fitness

Information on how to register for this discount can be found by clicking on the following GoodLife Fitness Information and GoodLife Unique Identifier information. Click on the following link to assess FAQs

Damian Warner

Click here for information on the corporate discount.

Crunch Fitness

Click here for information on the corporate discount. 

HALEO

LFD has partnered with HALEO, a well‑recognized organization, to provide sleep programs addressing insomnia, nightmares, and shift‑work‑related sleep issues.

If you’re having trouble falling asleep, staying asleep, or waking up too early, this program might be the solution for you. Evaluate your sleep for free. Your first pre‑consultation call is also free. HALEO programs are covered under your psychological benefits, within your annual maximum.

How can HALEO help you achieve healthy sleeping?

• Program over 5 to 6 weeks
• 30-minute online sessions
• 2-year support plan to monitor for and prevent relapse
• With a licensed therapist (psychologist, psychotherapist, social worker)
• Supported by a secure mobile device

Find out more about this partnership by clicking the button below. HALEO programs are covered under your psychological benefits, within your annual maximum. 

Learn more about HALEO

As a result of your position within the London Fire Department, you may through the course of your duties, be exposed to a combination of hazardous substances. The London Fire Department and the Joint Health and Safety Committee have attempted to minimize these risks where possible using industry recognized personal protective equipment, education, and training, as well as the implementation of operational policies and procedures.

Given the nature of your work, you are encouraged to review the Firefighter Medical Screening Recommendation Letter with your health care provider. As part of your annual physical, your Attending Physician may wish to include some, or all, of the testing outlined. Please note the London Fire Department, or Joint Health and Safety Committee do not require the results of this testing and will not be responsible for any costs associated with this testing. 

If you have any questions, concerns, or feedback regarding this process, do not hesitate to contact your Joint Health and Safety Representative. 

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Wounded Warriors Canada is a mental health service provider that provides a range of clinically facilitated programs specifically developed to support the unique needs of first responders, and their families. Wounded Warrior Canada provides treatment programs at no charge for those impacted by trauma, as well as programs for couples, spouses, surviving spouses, and children of those who serve or have served our country and communities. For further information please visit their website at https://woundedwarriors.ca  or contact them at 1-888-706-4808 or via email info@woundedwarriors.ca.

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https://warriorhealth.ca/en

Anonymous on-demand, stigma-free resources for public safety personnel and their families

24/7 access to mental health resources for trauma and operation stress specifically designed for trauma-exposed public safety personnel in Ontario.

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Boots on the Ground is an organization that provides anonymous peer support for first responders by first responders, as well as community supports and online tools. Their website Boots on the Ground provides information on therapists in your areas that may be helpful. If you wish to speak to a peer supporter from Boots on the Ground, wish to discuss resources in your community (psychologist, psychotherapist, social worker) or access any of their resources, you can reach Boots on the Ground at 1-833-677-2668. Anonymous peer support is just a phone call away.

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Mind Beacon is an organization that is committed to providing mental health care through a secure virtual mental health clinic delivered by licensed professionals. This includes guided cognitive behavioral programs. This is free for first responders. Visit their website at www.mindbeacon.com for more information or to book a video or phone session with a therapist.

This association is a non-profit organization dedicated to educating those who suffer from post-traumatic stress disorder, those at risk for PTSD, and those who care for traumatized individuals, as well as bringing together society at large to form an ocean of compassion, awareness, knowledge, and tools necessary for recovery. Visit their website at www.ptsdassociation.com to take one of their self-assessments or learn more about PTSD.

Call or text 9-8-8 to access 24/7 mental health and suicide prevention support. Trained crisis responders are available to listen, provide support, and create a safe space for you to talk.
 

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Connex Ontario offers free, confidential health services information for LFD employees and their families facing challenges related to mental health, alcohol and drug use, or gambling. Available 24/7, Connex Ontario connects you with services in your area.

Call 1-866-531-2600
Text: “CONNEX” to 247247

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Addiction Services provides assessment, treatment planning, and referrals for alcohol, drugs, internet and gaming issues, and problem gambling. Walk-in intake services and rapid access addiction medicine clinics are also available.
Call 519-673-3242

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The Kids Help Phone provides young individuals with resources to understand the connection between their thoughts, feelings, and behaviors. It offers guidance on personal well-being and provides immediate, confidential support 24/7, including access to trained crisis responders in urgent situations.

Call 1-800-668-6868
Text 686868

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211 is a free, confidential service connecting people to essential social and community support resources. Whether facing emergencies, financial challenges, or other needs, 211 can help with a wide range of situations, including:

• Abuse/Assault
• Emergency/Crisis
• Disabilities
• Financial Assistance
• Legal/Government Services
• Homelessness
• LGBTQ+ Support
• Indigenous Peoples

Call 211 or Text 211

Determining how to best start a conversation about a person’s health can be challenging, however you do not need to be a health expert to help someone in distress. Having a conversation is the best way to start breaking down barriers. Here are some suggestions on how to reach out to someone you are concerned about.

Reach out - Ask how the person is doing. Let them know that you have been thinking about them. Be specific about what is concerning you (for example, I have noticed you been more withdrawn lately. Is everything okay? Do you want to talk? I am worried about you?)

Listen – Listening to them and giving them a space to be heard is often one of the best things you can do for someone who is facing a health challenge. It is our tendency to jump to problem solving when we want to help but slowing down and just being with the person gives the person a chance to feel connected and think about what would be most helpful for them.

Offer support - Be compassionate. If a person’s behavior is out of character, it may mean that a person is experiencing a health problem or that they are under some other kind of stress. A comment like “just relax” or “you’ll get over it” can come across as judgmental. Instead show the person that you are there to offer support (for example, that sounds hard, is there anything I can do to help, thank you for sharing with me).

Common treatments for trauma include psychotherapy and often some sort of pharmaceutical support. Having a psychotherapist that you connect with and trust is key to this process. Treatments include:

• Cognitive Processing Therapy – a type of Cognitive Behavioural Therapy that helps an individual challenge unhelpful beliefs about their traumatic incident and modifies them.
• Cognitive Behavioural Therapy – helps individuals connect thoughts, feeling, and behaviors related to their traumatic symptoms in new ways and move through stuck points using all three.
• Acceptance and Commitment Therapy – the goal of Acceptance and Commitment Therapy is to help the individual develop more accepting, mindful attitudes towards trauma instead of avoiding or distracting themselves from negative symptoms.
• Exposure Therapy – helps the individual by using a slow, stepwise approach to re- expose themselves to traumatic thoughts, feelings, situations, or environments. It helps an individual maintain a state of calm while progressively moving through things that they find traumatic.
• Eye Movement Desensitization and Reprocessing – usually involves an individual focusing on a visual stimulus while also briefly focusing on the traumatic memory. Through this process, the vividness of the memory and the intensity of the emotional response is reduced.
• Rapid Resolution Therapy – involves changing how the unconscious mind processes information through the use of multi-level communication tools. It seeks to involve addressing automatic processes that are maladaptive in nature.
• Pharmaceuticals – there are a variety of medications used to combat anxiety, depression, sleep disturbances, and flashbacks. These are not usually a long-term solution or considered a solution on their own

Being on a “mental health continuum” in the fire service refers to the range of mental health states one may experience throughout their career. It recognizes that mental health fluctuates, from wellness and resilience to stress, burnout, or mental health struggles like PTSD and anxiety. The continuum highlights the importance of awareness and support, acknowledging that those in the fire service can face mental health challenges just like anyone else. Proper resources, counseling, and peer support are essential to help those in the fire service maintain good mental health and prevent crisis.

• Functional Ability Form (FAF)
• Family Resource Guide
• Firefighter Medical Screening Recommendation Letter