Accountability and Transparency to the Public Policy

By-Law Number
A.-6151(ab)-221 (Schedule F)
As Amended by

Legislative History: Adopted December 17, 2007 (By-law No. A.-6151-17); Amended July 24, 2018 (By-law No. A.-6151(v)-420; Amended August 10, 2021 (By-law No. A.-6151(ab)-221 (Schedule F))

Last Review Date:  August 10, 2021

Service Area Lead: City Clerk

1. Policy Statement

1.1 London City Council and the Civic Administration acknowledge the importance of the transparency of its proceedings and accountability for its actions.  The City of London has, as its goal, that of an open, accessible, ethical and accountable government. This commitment is further delineated in City Council’s values of:

  • Good Governance;
  • Driven by Community;
  • Acting with Compassion; and
  • Moving Forward through Innovation.

2. Definitions

2.1 Not applicable.

3. Applicability

3.1 This policy shall apply to City Council and all employees of The Corporation of the City of London.

4. The Policy

4.1 City Council shall ensure accountability and transparency of the operations of the municipality, including the activities of senior management, through the use of an accountability and transparency framework comprised of 5 key areas:

a) Purpose

  • Clearly articulating the vision, mandate, values, strategic priorities and results of the organization in the form of a Council Strategic Plan
  • Engaging in activities that are consistent with the Council Strategic Plan

b) Decision Making

  • Undertaking a decision making process that is transparent and accessible to the public
  • Engaging effectively and openly with the public and other stakeholders

c) Communication with the Public

  • Communicating with the public so that they are able to participate effectively
  • Taking into consideration the needs of our audience, when making information public, through the use of different mediums and technology
  • Following all applicable legislation governing the sharing of information, including the Municipal Freedom of Information and Protection of Privacy Act

d) Performance

  • Being accountable to the citizens of London for performance by defining targets for performance in each Council term and reporting on performance on an annual basis
  • Ensuring the concept of continuous improvement is implemented in the organization

e) Appropriate Behaviour and Conduct

  • The actions of Council Members and the Civic Administration being governed by a Code of Conduct
Last modified:Tuesday, October 19, 2021