Current Situation

The City of London is committed to doing everything possible to slow the spread of COVID-19 and ensure the delivery of vital City services. The health and safety of all Londoners is our top priority during these times.

On Wednesday, March 9, the Ontario Government released its Living with and Managing COVID-19 plan, which outlines the timeline for lifting remaining public health and workplace safety measures across Ontario. 

Given the current trends in key public health and health system indicators, the Ontario Government will maintain current masking requirements in select indoor settings until June 11, 2022, under the Class Order.

The first three floors of City Hall remain open for in-person services. As well, the service counters at Citi Plaza remain open and the satellite offices for Ontario Works are open to the public.

Impacts on City services  

Building permits

The Business Hub on the first floor of City Hall is open for building, planning and economic services and supports.

We have amended our submission process for all applications pertaining to planning, development, building and licensing. Only digital applications will be accepted for all services.

To apply for a permit, please refer to our building permits page.

APPLY FOR PERMITS

Inspections for building, plumbing, fire protection, sign and pool fences may be affected by amendments to regulations under the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020

Permitted inspections can be arranged by calling 519-661-2489 x 5287, emailing epermits@london.ca or through the Development and Business Portal (E-Portal).  

Basic inquiries and payments can be made by emailing building@london.ca.

Day camps

Per guidance from the Province of Ontario, all campers may chose to wear masks when indoors, if that is their preference. 

Protocols will be in place if a participant begins to show symptoms of COVID-19 while in their registered program, including immediate notification to the parent or guardian and the need for immediate pick-up. The registered participant will await in an isolation area, with a staff member, until pick-up. A parent, guardian, or emergency contact will be required to pick up the ill participant within one hour of receiving notification.​​​​​​

Dearness Home

For the protection of residents, the Dearness Home team have put into place some guidelines around indoor and outdoor visits.  If you have any concerns, please reach out to the team or visit the Covid-19 section of the Dearness Home page.

Development services

The Business Hub on the first floor of City Hall is open for building, planning and economic services and supports.

We have amended our submission process for all applications pertaining to planning, development, building and licensing. Only digital applications will be accepted for all services.

To apply, please refer to our planning and development applications page.