Current Situation

The City of London is committed to doing everything possible to slow the spread of COVID-19 and ensure the delivery of vital City services. The health and safety of all Londoners is our top priority during these unprecedented times.

The Province entered Step Three of the Roadmap to Reopen on Friday, July 16. In alignment with Step Three, we have expanded additional City services in accordance with the new regulations.

The first three floors of City Hall are open for in-person services. As well, the service counters at Citi Plaza are open and the satellite offices for Ontario Works are open to the public.

All Middlesex-London Health Unit health guidelines and Provincial regulations, including greater restrictions and capacity limits, will be followed at all times.

These measures are in place to comply with Provincial orders, and for the health and safety of Londoners who access and deliver City services.

Please report concerns and COVID-19 order violations to