PUBLIC PARTICIPATION MEETING PROCESS
Anyone wishing to speak at a Public Participation Meeting can do so in person, or virtually using Zoom online or phone. To participate virtually you must pre-register by email or phone. To pre-register, please email PPMClerks@london.ca or call 519-661-2489, ext. 7100. Please note that some Elected Officials may attend the meetings virtually.
1 Notice of Collection of Personal Information – personal information collected and recorded at the public participation meeting or submitted in writing on this subject is collected under the authority of the Municipal Act, 2001, as amended, and will be used by Members of Council and City of London staff in their review of this matter. The written submissions, including names and contact information and the report of the public participation meeting, will be made available to the public, including posting on the City of London’s website. A video recording of the meeting proceedings may also be posted to the City of London’s website. Questions about this collection should be referred to the Manager of Records and Information, 519-661-2489 ext. 5590, email: eskalski@london.ca.
MINOR VARIANCES
The Committee of Adjustment for the City of London will be held electronically and attendance by the Committee members will be virtual on Thursday January 11, 2024, no earlier than 1:30 p.m., for the purpose of hearing the following applications for Minor Variance to Zoning By-law Z.-1. Members of the public can participate in person at City Hall 2nd floor Committee Room # 1, or via Zoom by computer, mobile device, or telephone audio. To register to participate in-person or virtually, email CoAregister@london.ca or contact Secretary - Treasurer, London Committee of Adjustment at 519-930-3500 by 4:30 p.m. the day before the committee meeting. To provide written submissions regarding the matter, email CoAsubmit@london.ca. Additional information regarding the matter being considered by the committee is available to the public for inspection by contacting the Secretary-Treasurer, London Committee of Adjustment.
1:30 p.m. – A.148/23 -550 Pinetree Drive, CON 1 PT LOT 23 S/S OXFORD W PLAN 831 BLK E. To permit portable classrooms. To permit zero (0) parking spaces, whereas six (6) additional parking spaces are required. To permit zero (0) Type ‘A’ parking spaces, whereas one (1) Type ‘A’ parking space is required.
If you wish to be notified of a decision of the Committee of Adjustment, you must appear in person or by Counsel at the hearing and file a written request with the Secretary-Treasurer of the Committee of Adjustment. An appeal from a decision of the Committee of Adjustment to the Ontario Land Tribunal shall be filed within 20 days of making the decision. Any appeal must be filed with the Secretary-Treasurer of the Committee of Adjustment, in person at 6th Floor, City Hall, 300 Dufferin Ave., London, ON, or Mail to City of London, P.O. Box 5035, ON N6A 4L9. 519-661-2489 ext. 4988.
NOTICES
MUNICIPAL COUNCIL WILL CONSIDER REVISIONS TO THE EXISTING COUNCIL PROCEDURE BY-LAW NO. A-50 at a meeting to be held on Tuesday, December 19 starting at 1pm. Council meetings are held at City Hall, 300 Dufferin Avenue, London Ontario, and can be viewed virtually on the City of London website: www.london.ca. Comments or questions can be sent to Councilagenda@london.ca.
NOTICE OF PROJECT UPDATE MEETING – Harris Park Erosion Control Structure (ECS) - The Harris Park Erosion Control Structure (ESC) is a 470m long shoreline protection located on the east bank of the Thames River at Harris Park. The structure is currently in poor condition and requires replacement. Additionally, the One River Municipal Class Environmental Assessment identified the area for improved river access. The City of London retained Matrix Solutions Inc. to provide engineering services for the detailed design of the replacement structure.
The existing Harris Park ESC includes a combination of gabion baskets, armourstone, and rip rap. In many areas, these structures have deteriorated, resulting in erosion and ground slumping which presents a risk to the integrity of the park, including the Thames Valley Parkway, slopes, and parkland. The project objective is to replace the existing infrastructure with appropriate solutions that protect the shoreline, improve park function, and support natural heritage features along the river. New or impritved park infrastructure has been incorporated into the design. The project is currently in the detailed design phase and construction is planned to begin in Summer 2024. The timing is being coordinated with major London festivals.
The project team would like to inform the public of the project’s intent, progress, and schedule as well as receive feedback from interested parties.
Project Update Meeting - There will be a "drop-in" Open House PUM to meet with the City's project team to learn more about the Harris Park Shoreline Restoration and Park Improvements, ask questions, and provide feedback. The existing conditions and proposed design will be presented through a series of information boards. The Meeting will be held in person on:
Date: Thursday, December 7, 2023
Time: Drop-in between 2:00 p.m. and 5:00 p.m.
Location: Community Gallery at Museum London - 421 Ridout Street North, London, Ontario, N6A 5H4.
If you have any additional questions, comments, or requests, please contact a member of the project team below. More information can be found at getinvolved.london.ca/harrispark.
Adam Spargo, B.Sc.
Senior Project Manager
Matrix Solutions Inc.
(519) 859-0446
aspargo@matrix-solutions.ca
Perry Gagné, C.Tech.
Stormwater Engineering Technologist
City of London
(519) 661-2489 x 4254
pgagne@london.ca
Under the Freedom of Information and Protection of Privacy Act and the Environmental Assessment Act, unless otherwise stated in the submission, any personal information such as name, address, telephone number and property location included in a submission will become part of the public record files for this matter and may be released, if requested, to any person.
CITY SERVICES DURING THE 2023 HOLIDAY CLOSURE – A number of our offices, programs and services are closed from noon on December 22, 2023, and will reopen at 8:30 a.m. on January 2, 2024. Below is a list of services that are open or available during this time:
Building permits & inspections
Building and Plumbing Permit Applications – Visit london.ca/building for information and online application portal. Please note: As per s. 7 of the DC by-law, applications submitted during the holiday closure will be deemed as submitted in January 2024.
Sign Permit Applications – Visit london.ca/business-development/sign-permit-process.
Special inspections on holidays – can be conducted based on staff availability. A holiday special inspection, up to max 3 hours, excluding fire protection inspection, flat fee is $687.92. A holiday special inspection, up to max 3 hours, for fire protection systems, flat fee is $859.88. The holiday inspection requests and required fees need to be submitted no later than December 15, 2023.
By-law, property standards and noise complaints
By-law and property standards – E-mail enforcement@london.ca.
Noise Complaints – All calls should be made to London Police Services Non-Emergency line 519-661-5670.
Child Care Fee Subsidy
The Child Care Fee Subsidy office at Citi Plaza is closed at noon on December 22, 2023 and will reopen at 8:30 a.m. on January 2, 2024. Visit london.ca/childcare to apply online 24/7.
Dearness Home administration offices
Open regular hours on December 27, 28. December 29 open until noon.
Development applications
Existing online submissions remain available or you can deposit applications in the City Hall mail slot (west side of City Hall front entrance) or mailed to Planning and Development, City of London, 300 Dufferin Ave. PO Box 5035, London, N6A 4L9.
Discretionary Benefits
Ontario Works offices are closed December 25 and 26, 2023, and January 1, 2024.
Ontario Works offices are open:
December 22, 2023 8:30 a.m. – 12:00 p.m.
December 27, 2023 8:30 a.m. – 4:30 p.m.
December 28, 2023 8:30 a.m. – 4:30 p.m.
December 29, 2023 8:30 a.m. – 12:00 p.m.
Emergency shelter and food services (Not City services)
All emergency shelters remain open. For information about emergency shelters call:
- Rotholme Family Shelter: 519-673-4114
- Salvation Army Centre of Hope: 519-661-0343
- Mission Services of London: 519-438-7700
- Men’s Mission: 519-672-8500
- Unity Project: 519-433-8700
- YOU Shelter (519) 686-1038.
For information about emergency food services call:
- Salvation Army Centre of Hope: 519-661-0343
- Ark Aid Street Mission: 519-667-0322
- Sisters of St. Joseph’s Hospitality Centre: 519-432-0660
- London and Area Food Bank: 519-659-4045
For general information about emergency shelters and meal programs call 519-661-4520.
Fire services
If you are experiencing an emergency, call 9-1-1. If your call is not an emergency, please call 519-661-5615 or email fireforms@london.ca. Administrative offices open December 27 - 29 from 8:00 a.m. to 4:30 p.m.
Forestry
Report emergencies related to the tree protection by-law or issues such as storm damage related to individual City owned trees to dispatch@london.ca or call 519-661-CITY(2489) x 4965.
Submit tree protection by-law enforcement, tree cutting issues or complaints to trees@london.ca or leave a message at 519-661-CITY(2489) x 4457.
Submit concerns or work orders about trees located on public property (boulevard, parks, woodlands) to Forestry Dispatch at trees@london.ca or call 519-661-CITY(2489) x 5783.
Email private tree issues and complaints related to the property standards by-law to enforcement@london.ca or call 519-661-CITY(2489) x 4660.
Garbage, recycling & Envirodepots
Collection schedule and Envirodepot hours are available at London.ca/wastemanagement or found in the short-term Waste Reduction & Conservation collection calendar.
Report a collection issue online at service.london.ca or email service@london.ca.
Homeless Stability Services
Offices open to answer calls on December 22 from 8:30 a.m. to noon; December 27 and 28 from 8:30 a.m. to 4:30 p.m. and on December 29 from 8:30 a.m. to noon. Email homelessprevention@london.ca.
Connect with the Housing Stability Services Coordinated Access team during regular business hours, call 519-661-HOME (4663) or toll free 1-833-932-2297 ext. 4.
After business hours, please contact London Cares Street and Mobile Outreach phone service 519-661-CARE (2273) ext. 1. Available 24/7.
Housing Access Centre
Housing Access Centre (HAC) offices Citi Plaza, 355 Wellington St. Suite 248 are open on December 22 from 8:30 a.m. to noon; December 27 & 28 from 8:30 a.m. to 4:30 p.m., and on December 29 from 8:30 a.m. to noon.
Licences & permits
Burial permits – Obtainable through London Police Service, 601 Dundas Street (at Adelaide Street).
Dog and cat licences – Available at London Animal Care Centre at 121 Pine Valley Boulevard, 519-685-1330. Open December 28, 29 and 30 or online at www.accpets.ca.
Residential rental licences, business & taxi licensing – Application information is available at london.ca/licences and can be emailed to licensing@london.ca. Applications and cheques may also be submitted by mail or dropped off in the City Hall mail slot. Business licences expire annually January 31 and renewals can be done by email.
Sign & canopy applications – Mail to City of London, 300 Dufferin Ave. PO Box 5035, London, N6A 4L9 or deposited in the City Hall mail slot (west side of City Hall front entrance).
Life Stabilization – Ontario Works
Offices are open on December 27 and 28 from 8:30 a.m. to 4:30 p.m. and on December 29 from 8:30 a.m. to noon.
Online applications for Ontario Works can be accessed 24/7 at https://saapply.mcss.gov.on.ca.
Case status and cheque information for ongoing Ontario Works clients:
Ontario Works clients can access information about their case by calling the Interactive Voice Response (IVR) System at 1-800-808-2268. The IVR system is available 24/7.
Parking Services & Compliance
Parking Enforcement – Call 519-661-4965 or email dispatch@london.ca.
Overnight Parking – visit london.ca/parking to obtain an overnight on-street parking pass.
Payments – can be made online or placed in the drop box at the front of the building at 824 Dundas Street.
Property taxes
Payments by cheque in sealed envelopes can be dropped into the City Hall mail slot, 300 Dufferin Avenue, on the southwest corner of the building or mailed to: Property Tax Section, City of London, PO Box 5256, London, N6A 5M6.
Recreation and Sport
Customer Service will be available via e-mail, phone and in-person at the Citi Plaza location on December 28 & 29 from 8:30 a.m. to 4:30 p.m. and December 30 from 8:30 a.m. to noon.
Registration for programs can be completed online at any time, by visiting london.ca/playyourway.
Arenas & outdoor skating rinks
Arenas closed – December 25 and January 1
Modified Hours – December 24 and 31 (7 a.m. to 11 a.m.)
Pre-registration is required for all indoor skate times. Register seven days in advance using your Play Your Way account online or call 519-661-5575.
Victoria Park ice rink - open daily (weather permitting) from 10 a.m. to 10 p.m. The rink is closed for ice resurfacing from 5:30 to 6:30 p.m. daily. Note: To check whether the ice rink is closed due to weather conditions, please call 519-661-4529.
Covent Garden Market Rotary rink – temporarily closed, scheduled to reopen in January 2024.
Storybook Gardens – Closed December 25
Open for extended skating hours weather permitting. Please check storybook.london.ca for updates to hours and/or skating conditions.
Visit london.ca/skating or call 519-661-5575 for more information.
Also check london.ca/playyourway for free Recreational opportunities on December 26 and January 1.
Aquatics
Visit london.ca/aquatics for holiday swim times.
Also check london.ca/playyourway for free Recreational opportunities on December 26 and January 1.
Report a problem or service emergency
Report a problem online or e-mail non-urgent concerns to service@london.ca. If you are calling to report a water main burst or other water emergency, please dial 519-661-4739.
If your emergency relates to flooding, serious road or sidewalk damage, garbage collection, sewer problems or fallen trees please call 519-661-4965.
Hydro concerns should be addressed to London Hydro.