The City of London’s Dearness Home and the Dearness Home Adult Day Program & Wellness Centre has earned a three-year accreditation from the Commission of Accreditation of Rehabilitation Facilities (CARF) with no recommendations – a rare accomplishment obtained by only three per cent of applicants.
Through a review of the procedures and policies of the 243 bed long-term care home, Dearness Home met or exceeded 1500 best practice standards.
“Congratulations to the entire team at Dearness Home,” said Councillor Elizabeth Peloza. “This accomplishment speaks to the leadership and commitment of all the managers, staff and volunteers working together to improve the quality of life for the people we serve.”
“Resident and client care is our top priority,” said Leslie Hancock, Administrator, Dearness Home. “Our team has demonstrated the ability to put sound policies and practices in place, and our staff works relentlessly to provide the best care possible for our residents Knowing we received the accreditation, with no recommendations, just confirms we are doing things right.”
Dearness Home’s conformance to standards with various comparator groups similar in ownership, geography, persons served annually and staff size was benchmarked. Organizations are assessed on leadership, strategic planning, legal requirements, input from stakeholders, health and safety, workforce development and management, accessibility as well as risk management.
As part of the accreditation process, confidential interviews with current residents and clients served were conducted, as well as with residents’ family members and clients, community stakeholders, organizational leadership, volunteers, and frontline staff.
CARF is an independent, non-profit accreditor and has been the internationally recognized benchmark of quality health and human services for more than 50 years.