City of London Adjusts Service Hours for Weekly Cheque Pick Up During COVID-19

In an effort to support clients during this time of COVID-19, the City of London’s Social Services offices are adjusting their service hours for weekly cheque pick up.

“Many banks and financial institutions have adjusted their hours of service and we wanted to ensure clients had the opportunity pick up their weekly cheque to coincide with their bank’s new hours,” says Kevin Dickins, Manager, Employment and Income Support Services. “Along with some adjusted hours, we will also be adding a third day for monthly cheque pick up to help support clients who many receive their cheques later in the mail than typical.”

The addition of the third pick up day means that clients will be able to pick up their cheques on the last two business days of the month, along with the first business day of the next month at the Social Services office located at Citi Plaza.

“We are committed to doing all we can to help see Londoners through these challenging times,” says Mayor Holder. “The changes to the hours of services are just one more way we are trying to ensure all Londoners have access to the supports they need, when they need them.”

April Cheque Pick Up Dates and Times:

May Cheque Pick Up Dates and Times:

For more information on the adjusted social service office’s hours and locations, visit www.london.ca/COVID19 or call 519-661-4520.