In a continued effort to stop the spread of COVID-19 in the community, the City of London is providing the following information to help clarify Provincial Orders that impact businesses and residents.
Businesses or stores that sell hardware products, vehicle parts and supplies, pet and animal supplies, office supplies and computer products including computer repair, and safety supplies can continue to serve customers only through an alternative method of sale such as curbside pick-up or delivery.
Businesses that do not fall into this category and are otherwise non-essential may continue to operate remotely and/or provide delivery of their goods. However, they may not offer curbside-pickup. This includes businesses such as pawn shops, auctioneers, hobby and craft stores, book stores, liquidation centres and vape shops.
View the full list of essential workplaces and further information can be found in the frequently asked questions about essential businesses provided by the Province of Ontario. Business owners with questions can call the Provincial ‘Stop the Spread’ Business Information Line at 1-888-444-3659.
“We understand how difficult this time is for all businesses that serve our community,” says Mayor Ed Holder. “I know businesses are eager to open back up, to serve their loyal customers and provide their important services to Londoners. While this situation is difficult for everyone, we all have a responsibility to do all that we can to flatten the curve and slow the spread of COVID-19.”
These temporary measures remain in place to flatten the curve and stop the spread of COVID-19 in our community and across Ontario. The City of London will continue to enforce Provincial Orders. The City’s approach has been to start with proactive education to ensure businesses are aware as new information is received and clarified.
Residents with concerns about non-compliance with Provincial Orders can email COVIDOrderConcerns@london.ca or by phone at 519-661-4660.