Speak Up!

Your comments on any aspect of the City's services and organization are always invited. In addition to participation opportunities such as public meetings and information sessions, you can use our online Feedback form or submit general inquiries through an .

Public notices are provided weekly on the City's website and in The Londoner.

Budget Communications

Please let us know how well the City met your information needs by completing our 2013 Budget Communications Survey.

Open Ontario compliance

Please take part in a survey pertaining to a pilot project aimed at improving the regulatory compliance experience for restaurants, bars & convenience store

Accessible customer service

The City of London is committed to providing quality goods and services that are accessible to everyone. The Accessible Customer Service Policy  - approved by Council October 20, 2008 - ensures that our goods and services are provided in a way that respects the dignity, independence, integration and equal opportunity for all people. We welcome customer service feedback on our delivery of accessible services and suggestions you may have for improvement.