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Frequently Asked Questions

What Do I do When Approached by an Emergency Vehicle?

Provincial law requires you to Pull Right and Stop. Check our Seconds Can Save web page to know what to do when can't easily do that.

How Can Emergency Responders Find My House?

Having a clearly visible street address is essential in an emergency. Check our Be Seen and Found web page for more information.

How Can I Get A Copy of London's Emergency Response Plan?

London's Emergency Response Plan is what used to be called the London Peacetime Disaster Plan. The public version of this document is available for downloading or printing in Adobe Acrobat by clicking on this link.

How Can I Help When Disaster Strikes Another Community?

Londoners are known for their generosity when disaster strikes another community or region. Sometimes well intentioned efforts can actually cause additional problems for the affected areas. Check our Disaster Assistance web page to learn the best ways of helping.

Community risks

  • Storms and other severe weather conditions or incidents

  • River Flooding

  • Explosions and fires

  • Hazardous material situations

  • Utility supply emergencies

  • Community health concerns such as a pandemic or other epidemic

Is Your Family Prepared?

Click here to download Family Emergency Planning Guide from Public Safety & Emergency Preparedness Canada

Visit the Public Safety & Emergency Preparedness Canada site to download the publication Emergency Planning for Your Family. The 5-step Guide